John Thomas III
Tallahassee
Overview
6
6
years of professional experience
Work History
Area Manager II
Amazon
Tallahassee
07.2024 - Current
- Lead teams of 70+ employees, managed a team of 2+ salaried leaders, served as an Intern Mentor.
- Reduced CPT misses by 46.6% over 6 weeks while owning planning and flow for outbound.
- Achieved a 26-day streak of error-free operations during record-breaking volume period, collaborating with Quality Assurance.
- Achieved highest Pre-Slam DEA performance among shifts with 24.49% of building total misses.
- Reduced building MRS re-circulation by 34.5%, collaborating with engineering.
- Achieved #1 shift ranking for Chuting, Rebin, and Induct rates.
- Increased pack productive time from 73.2% to 80.39%, improved pack chuting from 92 to 135 (+46%), raised SmartPac rates from 281 to 309 (+9.9%), reaching 370 in Q4 (+89 UPH), and enhanced CW rate from 240 to 304 (+26%), achieving 378 in Q4 (+138 UPH).
- Achieved zero recordable injuries by coordinating with Safety, Loss Prevention, and HR.
Area Manager
Amazon
Tallahassee
07.2023 - 07.2024
- Successfully launched TLH2, driving enhanced operational efficiency.
- Implemented process improvements to optimize workflow and productivity.
- Exhibited strong communication and interpersonal skills in all interactions.
- Applied analytical and problem-solving skills to address challenges effectively.
- Exhibited excellent customer service skills, communication skills, and interpersonal skills.
Central Flow Area Manager
Amazon
Tempe
05.2022 - 07.2023
- Cold Prickly War Room Team Lead, delivering 52.3% YoY reduction in customer notifications sent.
- Pioneered the ‘10 Minute Tidbits’ Inbound Broadcast and team, the segment on Operational mindset and tools/resources, targeted at 100+ Flow Leads to maximize impact for 54 Partner Fulfillment Centers.
- Quantified and tracking continuous improvement for Site communication implemented Q3 2022.
Process Assistant
Amazon
Troutdale
09.2019 - 08.2020
- IB Dock POC for transition during Project Tornado installation and launch while training a L5 AM and L6 OM on IB Dock safety, applications and tools, staffing hours, workflow, SWP, and SLA deadlines.
- Author of Project DOSS (Dock Operation Step by Step).
- Increased Receive-Support efficiency from a week over week average of 25% to plan to 100% by identifying and implementing workflow improvements, resulting in a 1,238 UPH entitlement.
Education
Bachelor of Science - Mathematics
Florida State University
Tallahassee, FL08-2014
Skills
- Team Leadership and Development
- Performance management & KPIs
- Performance metrics
- Operational strategy
- Supply chain management
- Problem Solve skills & Analytical skills
- Lean Six Sigma Yellow Belt - Training in progress
Timeline
Area Manager II
Amazon
07.2024 - Current
Area Manager
Amazon
07.2023 - 07.2024
Central Flow Area Manager
Amazon
05.2022 - 07.2023
Process Assistant
Amazon
09.2019 - 08.2020
Bachelor of Science - Mathematics
Florida State University
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