Larry Ringhiser
Troy,OH
Summary
Seasoned Inside Sales Specialist with a proven track record at A.O. Smith North American Water Treatment, adept in customer relationship management and strategic planning. Excelled in business development, achieving the highest customer satisfaction scores, in the region for 12 months, at previous employer. Skilled in SAP and Microsoft Office Suite, demonstrating a robust ability to drive sales and mentor teams for peak performance.
Overview
20
20
years of professional experience
Work History
Inside Sales Specialist
A.O. Smith North American Water Treatment
Columbus, OH
10.2021 - Current
- Works in conjunction with Regional Sales Managers, to maintain and grow product sales, for authorized water treatment dealers in the East Central, North Central, Southwest and Mountain Northwest Regions
- Partners with Marketing Team to better support dealer network, explaining dealer programs (Co-Op, WaveMaker Rewards, Branded Store, Rental Growth Program, etc.)
- Identifies potential new dealer prospects through internet search, online submission form, current customer referrals & national dealer prospecting campaign. Passes qualified dealer prospects to Regional Sales Managers or Business Development for approval.
- Work daily with CRM tool Hubpsot and Smartsheet to better understand & track key business data (commercial quotes, customer data & customer prospecting)
Key Account Manager
NetJets
Columbus, OH
01.2019 - 10.2021
- Managed key enterprise accounts with responsibility for sales, contracts, negotiations and reporting
- Cultivated client loyalty through consistent quality, productivity, exemplary service and proactive management
- Utilized sales data and client feedback to improve organizational strategies
- Followed up with clients to gauge product success and promote satisfaction
- Implemented solutions and strategies to keep clients from turning to competitive businesses
- Identified new business opportunities and leads for key clients
Co-Manager
Walmart
Knoxville, TN
08.2017 - 01.2019
- Prepared annual budget, scheduled expenditures, analyzed variances and initiated corrective planning actions
- Analyzed sales figures and forecasted future sales
- Ensured stock availability of merchandise and services, by working with vendors and maintaining inventories
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training
- Managed all controllable costs, to keep operations profitable
- Provided supervision and development opportunities for hourly Associates & Salaried Managers, in assigned areas daily
Branch Rental Manager
Enterprise Holdings, Inc
Columbus, OH
07.2011 - 08.2017
- Developed new business and maintained current account relationships
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Held highest customer satisfaction scores, in region, for 12 straight months
- Provided cost control reports to other branches within the region, after analyzing and interpreting data on a daily basis
- Increased profitability, by positive fleet growth, customer & employee retention
- Interviewed prospective employees and provided input to HR on hiring decisions
Assistant Store Manager
Walmart
Chillicothe, OH
03.2005 - 07.2011
- Assisted in continuous development of effective store associates to achieve desired sales and results
- Coached and developed store associates through formal and informal interactions
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness
- Handled scheduling for store shifts to achieve adequate staffing
- Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory
- Maintained inventory by checking merchandise to determine levels
- Handled complaints from customers by empathetically listening, recording details and offering solutions
Education
Bachelor of Business - Business Management
Ohio University
Skills
- Customer Relationship Management
- Business Development
- Training and Mentoring
- Market Research and Sales Analysis
- Sales Tracking
- Strategic Planning
- SAP Proficient
- Microsoft Office Suite Expert
Timeline
Inside Sales Specialist
A.O. Smith North American Water Treatment
10.2021 - Current
Key Account Manager
NetJets
01.2019 - 10.2021
Co-Manager
Walmart
08.2017 - 01.2019
Branch Rental Manager
Enterprise Holdings, Inc
07.2011 - 08.2017
Assistant Store Manager
Walmart
03.2005 - 07.2011
Bachelor of Business - Business Management
Ohio University
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