Eric PIttman
Simpsonville,SC
Summary
Adept at driving sales and enhancing customer relationships, my tenure at Verizon is marked by surpassing monthly sales quotas and fostering key client connections. Skilled in customer service and strategic selling, I excel in translating customer needs into tailored solutions, significantly boosting revenue and ensuring client satisfaction through meticulous attention to detail and effective issue resolution.
Overview
13
13
years of professional experience
Work History
Inside Sales Specialist
Verizon
09.2011 - 10.2024
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries.
- Facilitated smooth transactions by working closely with finance department to ensure accurate invoicing and timely payments from clients.
- Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
- Contributed to developing a comprehensive product catalog that showcased all available items in an accessible format for customers.
- Created and updated customer accounts with relevant information.
- Consistently met or exceeded monthly sales quotas by employing strategic selling techniques and leveraging product knowledge expertise.
- Developed and deepened customer relationships to drive revenue growth.
- Delivered exceptional customer service by addressing concerns promptly, ensuring repeat business and generating positive referrals.
- Enhanced team collaboration by sharing successful strategies during weekly meetings, fostering an environment of continuous learning and improvement.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
Associate of Science - Business Management
Strayer University
OnlineSkills
- Customer relationship building
- Customer relationship management
- Objection handling
- Key relationship management
- Closing techniques
- Performance tracking
- Upselling and cross selling
- Customer service
- Organized and efficient
- Attention to detail
- Issue resolution
Languages
English
Native or Bilingual
Timeline
Inside Sales Specialist
Verizon
09.2011 - 10.2024
Associate of Science - Business Management
Strayer University
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