Lindsey Hickson
Roseville,CA
Summary
Motivated Inside Sales Representative successful at exceeding outbound call performance benchmarks. Remains focused on increasing sales through expert customer outreach. Establishes phone presence, drives conversation by creating rapport and builds and maintains productive business relationships.
Overview
17
17
years of professional experience
Work History
Inside Sales Specialist
Life-Assist
Roseville
05.2023 - Current
- Developed and executed sales strategies to increase revenue and meet customer needs.
- Negotiated contracts with clients to ensure favorable terms and conditions.
- Conducted market research to identify potential customers, competitors and industry trends.
- Implemented new processes for tracking customer orders and managing inventory.
- Collaborated with marketing team to create promotional materials for products and services.
- Maintained strong relationships with existing customers through regular contact and follow-up calls.
- Provided timely feedback on customer inquiries, complaints, and requests for information.
- Researched pricing models to determine optimal cost structure for products and services offered.
Nanny and Stay at Home Mom
Self-employed
Roseville, CA
04.2012 - 03.2023
- Family in home caregiver
- Supported household operations by completing laundry, cooking meals and performing light cleaning.
- Employed positive guidance strategies to encourage children and improve behavior.
- Secured indoor and outdoor premises to protect children.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Engaged with children on individual basis to build positive, trusting relationships.
- Responsible for maintaining a healthy and safe environment in home and out with the children
- Created and implemented an atmosphere that inspired creativity, social and emotional skills and fun experiences
- Retained excellent communication with the parents and worked together as a team to provide the best care
Front Desk Receptionist
Avia Spa
Santa Barbara, CA
08.2011 - 10.2011
- Answer multi-line phones
- Schedule and confirm spa and salon appointments using Millennium
- Offer promotions and services upon client checking out to increase sales and repeat customers
Front Desk Receptionist
About Faces Salon and Spa
Santa Barbara
12.2010 - 08.2011
- Answer multi-line phones
- Schedule and confirm appointments
- Greet and check in clients
- Keep entire salon tidy and organized
Bookkeeper assistant
Scott & Baldwin CPA’s
Roseville, CA
03.2009 - 03.2010
- Greet and check in clients, Accounts payable
- Opening and closing procedures for front and back office
- Set up for staff meetings, luncheons and presentations
customer service
Starbucks
Roseville, CA
10.2007 - 04.2008
- Processing transactions
- Provide excellent, while taking orders and making drinks
Education
bible Certificate of completion -
Broken Arrow School of Ministry
Roseville, CA01.2006
Diploma -
01.2002
Skills
- Types 35 wpm
- Knowledge of Millennium, Microsoft, Excel and Outlook
- Proficient with fax, copy machine and multi-line phone system
- Multitasking
- Excellent communication
- Leading lesson plans
- Regulating Schedules
- Problem-Solving
- Verbal and Written Communication
- Good Decision Making
- Critical Thinking
- Relationship Building
- Time Management
- Dependable and Responsible
- Appointment Scheduling
- Customer Relationship Building
- Cold calling expertise
- Sales Pipeline Management
- Customer Service
- Upselling and Cross Selling
Interests
Hobbies include paddleboarding, dancing, outdoor adventures with my kids, traveling to Carmel and Lake Tahoe, spending time connecting with friends and family.
Timeline
Inside Sales Specialist
Life-Assist
05.2023 - Current
Nanny and Stay at Home Mom
Self-employed
04.2012 - 03.2023
Front Desk Receptionist
Avia Spa
08.2011 - 10.2011
Front Desk Receptionist
About Faces Salon and Spa
12.2010 - 08.2011
Bookkeeper assistant
Scott & Baldwin CPA’s
03.2009 - 03.2010
customer service
Starbucks
10.2007 - 04.2008
bible Certificate of completion -
Broken Arrow School of Ministry