Larry Smith

Customer Service & Communication:

• Contacting Customers: Arranging delivery times, confirming order details, and addressing customer questions or concerns.
• Providing Updates: Keeping customers informed about their order status, including any potential delays.
• Handling Complaints: Addressing and resolving customer issues related to deliveries.

Logistics & Operations:

• Scheduling Deliveries: Creating and managing delivery schedules, ensuring efficient routes and timely deliveries.
• Tracking Deliveries: Monitoring the progress of deliveries and identifying potential issues or delays.
• Coordinating with Drivers: Communicating with drivers, providing necessary information, and addressing any problems that arise during delivery.
• Preparing Shipping Paperwork: Ensuring accurate and complete shipping documents are prepared for each delivery.
• Inspecting Shipments: Verifying the accuracy and condition of shipments before and after delivery.
• Managing Inventory: Ensuring that the necessary products are available for delivery.
• Processing Order Changes/Cancellations: Handling any changes or cancellations to customer orders.
• Assisting with Loading and Unloading: Helping with the loading and unloading of vehicles, as needed.
• Ensuring Proper Packaging and Storage: Ensuring that products are packaged and stored properly to prevent damage or loss.

• receiving all inbound shipments
• processing all items through peoplesoft system
• Manages the flow of materials within the organization
• Processing orders accurately and efficiently, ensuring timely fulfillment, and managing returns and exchanges.

• Process assistant
• sorter operator
• forklift and industrial trucks