Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Larry Wells

Park Forest

Summary

Led customer service and sales teams in retail settings for over 18 years.,Achieved sales goals while improving customer satisfaction and operational efficiency.,Developed and implemented strategies in partnership with cross-functional teams to drive organizational success and enhance customer experiences.

Overview

24
24
years of professional experience

Work History

Sales Associate

TruGreen Lawn Care
Crestwood, IL
06.2019 - 05.2026
  • Developed expert knowledge of lawn care products and services to enhance customer education and satisfaction.
  • Executed daily sales strategies, resulting in consistent achievement of sales targets while maintaining product quality standards.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Driver

Lou Malnati's
Flossmoor, IL
11.2016 - 03.2019
  • Delivered exceptional customer service while ensuring timely and accurate deliveries.
  • Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
  • Navigated efficiently through various routes to optimize delivery times and reduce delays.
  • Collaborated with team members to ensure seamless operations and effective communication during peak hours.
  • Trained new drivers on company policies, safety practices, and route management techniques.

Shift Manager

Pizza Hut
Matteson, IL
10.2002 - 11.2016
  • Enhanced customer service promptly to enhance customer experience and achieve store targets.
  • Developed and coached labor crews to maximize operational and sales targets efficiently to maintain productivity and delegate.
  • Lead a team that collaborates to achieve service excellence and meet sales targets.

Education

Diploma - undefined

Rich Central High School
Park Forest, IL
05.2005

Skills

  • Assisted customers in resolving inquiries and issues promptly
  • Supported team members in achieving collaborative goals
  • Helped mediate disputes to foster a positive work environment
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength

LANGUAGES

English

Timeline

Sales Associate

TruGreen Lawn Care
06.2019 - 05.2026

Driver

Lou Malnati's
11.2016 - 03.2019

Shift Manager

Pizza Hut
10.2002 - 11.2016

Diploma - undefined

Rich Central High School
Larry Wells