Over 20 years of logistics and warehouse management experience in fast-paced environments. Demonstrated ability to reduce costs through strategic scheduling and streamline operations while enhancing customer satisfaction. Committed to leveraging technology to drive operational efficiencies and maintain tight timelines.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Warehouse Technician- Aero/Gas Power
GE Vernova
Houston, TX
05.2024 - Current
Maintained a safe working environment by adhering to safety policies and procedures.
Implemented proper storage methods for products within the warehouse facility.
Operated forklifts safely while loading and unloading pallets from trailers or staging areas within the warehouse facility.
Analyzed and resolved complex tooling issues, including troubleshooting and repairing equipment.
Tested new tools prior to deployment on the manufacturing floor.
Utilized a variety of hand tools, measuring devices, gauges, and precision instruments during daily operations.
Tracked shipping information using automated software programs such as Warehouse Management Systems or Enterprise Resource Planning.
Designed warehouse solutions to meet tight deadlines.
Coordinated with vendors regarding backorders, returns, damages or discrepancies in order fulfillment process.
Assistant Manager
Meyer Distributing
Houston, TX
03.2022 - 05.2024
Maintained inventory accuracy through regular stock counts and reconciliation of discrepancies.
Optimized group productivity by delegating daily tasks to team members.
Enforced policies and procedures to enhance operational standards throughout multiple departments.
Enhanced staff skills and achieved daily targets through hands-on and motivational leadership.
Coached team members, providing constructive feedback to enhance productivity and boost confidence.
Effectively diffused tense situations in a calm and professional manner.
Delegated tasks, prioritized workload, and established objectives for staff.
Transportation Dispatcher
Houston Metro Authority
Houston, TX
08.2021 - 03.2022
Oversaw scheduled routes to ensure appropriate coverage by drivers.
Assessed various driving routes and identified best paths to maximize productivity and cost-efficiency.
Provided customers contacting call center with exceptional service and support.
Logistics
Laboratory Corp Of America Holdings
Houston, TX
01.2018 - 01.2021
Facilitate customer order requirements and coordinate transportation of materials to ensure on time deliveries
Ensure the swift resolution of customer issues to preserve customer loyalty while complying with company policies
Coordinate, monitor and manage daily pickups and work schedules to maximize coverage.
Maintain updated records of orders in physical and electronic database.
Compile statistical reports to assess performance regarding cost per miles, empty miles and levels of service.
Perform routine office tasks, including copying, answering telephones, file management and data entry, to keep operations at optimal levels and better serve internal and external customers.
Provide excellent customer service
Reported delays, accidents or other traffic and transportation situations.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Inventory Control Manager
Flooring Services of TX, LLC
Houston, TX
03.2016 - 04.2017
Assisted with the establishment of new inventory control processes for a multimillion-dollar warehouse inventory.
Responsible for managing control measures to ensure mistakes, inaccuracies and discrepancies are addressed and resolved in a timely manner.
Managed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
Warehouse Logistics Manager
Flooring Services of TX, LLC
Houston, TX
10.2014 - 03.2016
Oversaw warehouse inventory and consistently updated inventory tracking system for accuracy.
Managed the performance of employees assigned to the division including selection and training.
Implemented and monitored safety programs and procedures for proper use of warehouse equipment.
Conducted quality control for all incoming shipments.
Cultivated vendor relationships to support supply chain and ensure product quality.
Dispatcher
FedEx Express, FedEx Corporation
Houston, TX
10.1998 - 03.2014
Coordinated on-road courier deliveries and pickups, managing over 200 daily calls from customers, call centers, managers, stations, and couriers.
Analyzed routes, traffic, and weather conditions to optimize plans, ensuring daily requirements and service needs were met.
Covered all set routes and maintained high standards of productivity and compliance.
Trained new couriers in methods and management skills.
Performed routine office tasks, including copying, answering telephones, file management and data entry, to keep operations at optimal levels and better serve internal and external customers.
Developed and implemented techniques that streamlined processes, enhancing goal attainment.
Tracked all changes in computer system to keep records current and accurate.
Education
High School Diploma -
Aldine Senior High School
Houston, TX
Skills
Inventory control process
WMS Systems
SAP
Receiving / Shipping
Bin management
Logistics Management
Forklift Certification
Data entry
Microsoft Office Outlook
Excel
Detail oriented
Organizational skills
Supervisory experience
Coaching and motivation
Customer Service
Communication skills
Certification
Forklift Licenses
Crane Certification
Activities
March of Dimes fundraiser for 3 years, the highest ever raised in my department.