Summary
Overview
Work History
Education
Skills
Timeline
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Larry J Dent

10064 Cedar Lake Dr,TX

Summary

Versatile professional with a proven track record in customer satisfaction and complaint handling, honed at the United States Postal Service. Excelled in relationship building and cash handling, significantly enhancing service delivery. Demonstrated strong leadership and adaptability across diverse roles, including a pivotal position in the United States Army.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

32
32
years of professional experience

Work History

Distribution Sales And Service Clerk

United States Postal Service, USPS
09.2017 - Current
  • Maintained and organized service reception area and checkout counters.
  • Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
  • Assisted in inventory management, ensuring accurate stock levels and replenishment of products.
  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
  • Reduced customer complaints by effectively addressing and resolving issues as they arose.
  • Processed transactions quickly and accurately, resulting in reduced wait times for customers.
  • Greeted customers warmly upon arrival, creating a welcoming atmosphere that encouraged store patronage.

Stay at Home Dad

Father
07.2016 - 06.2017
  • Demonstrated strong parenting skills and time management while managing multiple projects.

Driver, Warehouse Orders

Big D Party Rentals
03.2015 - 07.2016
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Performed vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.

Ditcher Operator

Sundown Tubing Testing
06.2013 - 03.2015


  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Worked outside in all weather conditions.

Crew Chief, Driver Operator and Firefighter

United States Army
11.1992 - 08.2000
  • Trained all team members on key roles to maintain flexibility.
  • Led by example, demonstrating commitment and professionalism in all tasks.
  • Maintained excellent attendance records, demonstrating dedication to punctuality and reliability as a key member of the team.
  • Maintained safety by implementing effective procedures regarding hazardous actions, materials, and items.

Education

Associate of Science - Criminal Justice

Texas A&M University Commerce, Tx, US
Commerce, TX

Skills

  • Product and service knowledge
  • Complaint Handling
  • Customer Satisfaction
  • Relationship Building
  • Cash Handling

Timeline

Distribution Sales And Service Clerk

United States Postal Service, USPS
09.2017 - Current

Stay at Home Dad

Father
07.2016 - 06.2017

Driver, Warehouse Orders

Big D Party Rentals
03.2015 - 07.2016

Ditcher Operator

Sundown Tubing Testing
06.2013 - 03.2015

Crew Chief, Driver Operator and Firefighter

United States Army
11.1992 - 08.2000

Associate of Science - Criminal Justice

Texas A&M University Commerce, Tx, US

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Larry J Dent