Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Laruen Machado

Lake Jackson

Summary

Hard working and dedicated individual who migrated to the United States from Cuba seeking fulfilling employment. Experienced with managing customer interactions and ensuring pleasant experiences. Utilizes strong communication and multitasking skills to handle high-pressure environments, and customer satisfaction. With the ability to be adaptable and able to multitask in fast paced work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress

China Star
05.2023 - 03.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Teacher

Manuel Ascunce Domench High School
01.2021 - 04.2023
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Education

GED -

Brazosport College
Lake Jackson, TX
08-2023

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Microsoft Office
  • Attention to detail
  • Handling complaints
  • Active listening
  • Time management

Certification

Microsoft office Brazosport community College 2024

Languages

Spanish
Native or Bilingual

Timeline

Waitress

China Star
05.2023 - 03.2025

Teacher

Manuel Ascunce Domench High School
01.2021 - 04.2023

GED -

Brazosport College

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Laruen Machado