Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laryssa Neria

Victorville,CA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience

Work History

Customer Service

Planet Fitness
Hesperia, CA
02.2023 - 03.2025
  • Provided exceptional customer service, resolving client issues promptly and professionally.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Reviewed and solved account and billing discrepancies.
  • Handled general office duties such as answering phones, greeting visitors, sorting mail; creating a welcoming environment.

Receptionist/Customer Service Associate

Inkfactuated Tattoo Studio
Hesperia, CA
10.2019 - 11.2022
  • Educated customers on special pricing opportunities and company offerings.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Answered phones and handled all transactions and problems in a quick and timely manner.Cash handling, kept shop clean and stocked.

Order Picker

Amazon
San Bernardino, CA
03.2017 - 08.2019
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Selected products and items from shelves and pallets for customer orders.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.

Customer Service Representative

Ati Trucking
Hesperia, CA
06.2013 - 12.2016
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Education

Hesperia High School
Hesperia

Skills

  • Customer service
  • Computer skills
  • Teambuilding
  • Good work ethic
  • Friendly, positive attitude

Timeline

Customer Service

Planet Fitness
02.2023 - 03.2025

Receptionist/Customer Service Associate

Inkfactuated Tattoo Studio
10.2019 - 11.2022

Order Picker

Amazon
03.2017 - 08.2019

Customer Service Representative

Ati Trucking
06.2013 - 12.2016

Hesperia High School
Laryssa Neria