Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaSandra Bivins

Rowlett,TX

Summary

A dedicated customer service professional committed to maintaining professional relationships, to increase profitability and drive business results.

Overview

10
10
years of professional experience

Work History

RCA Rural Carrier Associate

USPS (United States Postal Service)
Rowlett, TX
05.2024 - Current
  • Delivered mail and packages efficiently to designated rural routes, ensuring timely service.
  • Operated postal delivery vehicles safely, adhering to traffic regulations and safety protocols.
  • Adapted quickly to changing weather conditions, maintaining professional performance levels in various climates while prioritizing safety precautions at all times.
  • Improved customer satisfaction by consistently delivering mail accurately and on time.
  • Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
  • Handled cash transactions accurately for postage due payments, ensuring proper documentation and timely deposits.

Environmental Specialist Technician

Texas Health Hospital Rockwall
Rockwall, TX
05.2023 - 05.2024
  • Sanitized highly traveled work areas
  • High profile cleaning of patient rooms
  • Abide by safety and hazard procedures
  • Handling biohazardous materials
  • Inventory management
  • Ensure patient-wellness satisfaction
  • Training of new EVS technicians
  • Daily log inspections
  • Discharge cleaning / inspection
  • (1 year)

Assistant Manager

CashMax
Garland, TX
09.2022 - 05.2024
  • Cash Handling & Transactions
  • Loan Operations & Collections
  • Delivered high-quality face-to-face customer service to build client loyalty and resolve account issues
  • Managed daily transactions including high-volume cash handling, loan payments, check cashing, and bank deposits
  • Answer high-volume calls professionally, addressing complaints and inquiries

Facilities Supervisor

Chicago Public Schools
Chicago, IL
09.2016 - 08.2022
  • Supervised the extensive cleaning and professional custodial duties and maintenance of both interior and exterior of Chicago Public Schools' buildings and facilities
  • Supply inventory and order placements
  • Trained and supervised new employees of over 30 facilities city wide
  • Safely operated a multitude of commercial cleaning machines and equipment
  • Tended to all maintenance and custodial emergencies in a timely manner
  • (4 years 4 months)

Education

High School Diploma -

Midwest Central High School

Skills

  • Customer Satisfaction
  • Microsoft Word
  • Cash Management
  • Microsoft Office
  • Basic math
  • Microsoft PowerPoint
  • Leadership
  • Microsoft Outlook
  • Phone Etiquette
  • Microsoft Excel

Timeline

RCA Rural Carrier Associate

USPS (United States Postal Service)
05.2024 - Current

Environmental Specialist Technician

Texas Health Hospital Rockwall
05.2023 - 05.2024

Assistant Manager

CashMax
09.2022 - 05.2024

Facilities Supervisor

Chicago Public Schools
09.2016 - 08.2022

High School Diploma -

Midwest Central High School
LaSandra Bivins