LaSante King
Odenton
Summary
Proven Area Health Information Specialist at Datavant, adept in HIPAA compliance and fostering effective healthcare provider relationships. Demonstrated success in streamlining data processes and enhancing patient data confidentiality. Skilled in electronic health records and known for exceptional mentoring abilities, significantly contributing to healthcare advancements and team growth.
Overview
9
9
years of professional experience
Work History
Area Health Information Specialist
Datavant
12.2022 - Current
- Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
- Developed strong relationships with healthcare providers, fostering effective communication channels to address any concerns related to patient data management or documentation practices.
- Supported clinical research projects with accurate data collection, analysis, and reporting, contributing to advancements in healthcare practices.
- Promoted a culture of continuous improvement within the team by actively seeking feedback from colleagues and supervisors regarding workflow efficiencies and areas for growth.
- Followed up with medical staff regarding missing information in patient records.
- Verified accuracy of patient information in medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Researched and resolved medical record discrepancies.
- Maintained up-to-date knowledge of industry trends, attending relevant workshops and conferences to continuously improve professional skills.
- Assisted in training new staff on medical record processing and filing procedures.
- Traveled to different healthcare facilities to assist other employees in maintaining a positive workflow.
- Troubleshot and contacted appropriate areas during system inoperability to reduce downtime.
- Monitored and tracked inventory, assigned work tasks and adjusted assignments based on priorities.
- Implemented innovative solutions to streamline data retrieval processes, resulting in quicker response times for both internal and external requests.
- Assisted with the preparation for and successful completion of audits by external agencies, demonstrating compliance with all industry regulations.
- Followed exact procedures for handling transfers and other releases of medical records.
- Sorted and distributed incoming and outgoing medical records.
- Assisted in preparation of medical reports for external parties.
- Processed and tracked requests for medical records from external organizations.
Graphic Designer
Self-employeed
01.2019 - 12.2022
- Developed creative design for print materials, brochures, banners, and signs.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Completed final touches for projects such as images sizes and font selection.
- Met with customers to present mockups and collect information for adjustments.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Created engaging social media graphics that drove user engagement and increased online visibility.
Call Center Agent
One Call Concepts
07.2018 - 11.2018
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Balanced competing priorities under pressure without compromising the quality of service provided.
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
Medical Assistant Intern
Baltimore Medical System
04.2016 - 05.2016
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Collected histories, vitals, and current complaints via patient interviews.
- Welcomed patients and inquired about wellbeing since last treatment.
- Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Maintained clean and safe clinic environment to prevent injuries.
- Scheduled appointments and tests to coordinate patient care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
No Degree - Visual Arts
Anne Arundel Community College
Arnold, MDNo Degree - Medical Assistant Program
Brightwood College
Baltimore, MD04-2016
High School Diploma -
North County High School
Glen Burnie, MD06-2015
Skills
- HIPAA compliance
- Electronic health records
- Medical office procedures
- Medical record retrieval
- Quality assurance monitoring
- Training and mentoring
- Customer communications
- Data entry
Timeline
Area Health Information Specialist
Datavant
12.2022 - Current
Graphic Designer
Self-employeed
01.2019 - 12.2022
Call Center Agent
One Call Concepts
07.2018 - 11.2018
Medical Assistant Intern
Baltimore Medical System
04.2016 - 05.2016
No Degree - Visual Arts
Anne Arundel Community College
No Degree - Medical Assistant Program
Brightwood College
High School Diploma -
North County High School
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