Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
PERSONAL ASSISTANT
THOMAS F STERNFIELD
09.2022 - Current
Maintained appropriate filing of personal and professional documentations.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Scheduling appointments, answering phone calls, emails, booking flights, accommodation, transportation etc. helping with time and daily management, scheduling of meetings, correspondence.
Kept detailed track of household and maintenance inventory and schedules.
Displayed absolute discretion at handling confidential information.
Store Manager & TECHNICIAN
MOBIL RESCUE
01.2019 - 07.2023
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Rotated merchandise and displays to feature new products and promotions.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Managed inventory control, cash control, and store opening and closing procedures.
Approved regular payroll submissions for employees.
Assisted with hiring, training and mentoring new staff members.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Managed purchasing, sales, marketing and customer account operations efficiently.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assisted in recruiting, hiring and training of team members.
Restaurant Team Member
BADAGEONI
07.2019 - 04.2023
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Operated register to process payments and collect cash payment for order totals.
Used proper techniques to prepare food and ingredients.
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Trained new employees by demonstrating tasks and coaching during daily activities.
Cultivated warm relationships with regular customers.
Greeted guests pleasantly and answered menu questions.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Used cash registers and calculators to prepare bills, accept payments and make change.
Bussed and reset tables to keep dining room and work areas clean.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Served food and beverages promptly with focused attention to customer needs.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Sales Associate
Paradise Shoes
05.2016 - 04.2017
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Wrapped, boxed and weighed bakery department products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assistant General Director
Jindal Steel & Power
02.2009 - 08.2015
Office Management, preparing letters.
Translating required documentations
Assist with hiring, training, and other staffing
Mediate between two companies or employees
Coordinate and arranging meetings with the representatives of foreign partner companies (JINDAL PETROLEUM ) preparing reports and etc.
Elementary School English Teacher
ST. ANTIM IVERIELI #166 SCHOOL
05.2008 - 06.2010
Planned dynamic lessons to increase student comprehension of books and literary concepts.
Prepared and implemented lesson plans covering required course topics.
Prepared comprehensive English curriculum for multiple classes.
Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
Attended department meetings to develop and update course curricula.
Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
Developed innovative lesson plans to engage students in English language learning.
Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
Designed and implemented assessments to measure student progress in English language learning.
Kept classroom organized, clean and safe for students and visitors.
Assessed student progress by administering tests and evaluating results.
Built positive relationships with parents to involve families in educational process.
Restaurant Manager
GORGASALI
11.2008 - 04.2010
Reconciled cash and credit card transactions to maintain accurate records.
Carefully interviewed, selected, trained, and supervised staff.
Correctly calculated inventory and ordered appropriate supplies.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Verified prepared food met standards for quality and quantity before serving to customers.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Public Relations Manager
RESTAURANT NATSNOBI
12.2008 - 02.2010
Building and maintaining relationships with food journalists, bloggers, and local media outlets to secure positive press coverage.
Creating and managing the restaurant's social media presence to engage with customers, share updates, and promote the brand.
Organizing and managing press events, food tastings, and other promotional activities to generate buzz and build brand awareness.
Tracking online reviews and social media conversations to identify potential issues and respond accordingly.
English Interpreter
TBILISI GEORGIA
02.2009 - 04.2009
Communicated clearly in written English with internal and external customers.
Facilitated and supported participation and social communication.
Interpreted at appropriate language level of students.
Proofread, edited and improved documents of different sizes.
Interpreted conversations between foreign language-speaking clients and others.
Created detailed reports on accuracy of translated documents.
G1 DEPARTMENT MILITARY
KRTSANI TRAINIG CENTER
02.2007 - 01.2008
Excellent communication skills, both verbal and written.
Skilled at working independently and collaboratively in a team environment.
Adaptable and proficient in learning new concepts quickly and efficiently.
Organized and detail-oriented with a strong work ethic.
Education
Some College (No Degree) - English Language And Literature
UCEDA StAMFORD
Stamford, CT
02-2025
Bachelor - Humanities, Philology (Eng Language & Literature)
PAATA GUGUSHVILI UNIVERSITY
TBILISI GEORGIA
06-2006
High School Diploma -
ST. Iverieli School
TBILISI GEORGIA
01-2005
Skills
Time management
Clear communication
Classroom management
Grammar instruction
Learning support
Languages
English
Russian
Georgian
Timeline
PERSONAL ASSISTANT
THOMAS F STERNFIELD
09.2022 - Current
Restaurant Team Member
BADAGEONI
07.2019 - 04.2023
Store Manager & TECHNICIAN
MOBIL RESCUE
01.2019 - 07.2023
Sales Associate
Paradise Shoes
05.2016 - 04.2017
Assistant General Director
Jindal Steel & Power
02.2009 - 08.2015
English Interpreter
TBILISI GEORGIA
02.2009 - 04.2009
Public Relations Manager
RESTAURANT NATSNOBI
12.2008 - 02.2010
Restaurant Manager
GORGASALI
11.2008 - 04.2010
Elementary School English Teacher
ST. ANTIM IVERIELI #166 SCHOOL
05.2008 - 06.2010
G1 DEPARTMENT MILITARY
KRTSANI TRAINIG CENTER
02.2007 - 01.2008
Some College (No Degree) - English Language And Literature
UCEDA StAMFORD
Bachelor - Humanities, Philology (Eng Language & Literature)
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