LaShanica Davis
Manager
South Bay,FL
Summary
Dynamic and results-driven professional with extensive experience as a Manager's Assistant at Taco Bell, where I excelled in staff supervision and customer service. Demonstrated ability to improve operational efficiency and enhance team performance through effective training and development. Skilled in multitasking, with a proven track record of fostering strong customer relationships and resolving complaints, ensuring a high level of satisfaction and repeat business. Trustworthy Manager's Assistant with background aiding manager by completing daily support tasks. Handled general support duties and special requests with upbeat attitude, speed and flexibility. Proudly saved significant amount of manager's time to boost productivity and smooth operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Taco Bell
12.2015 - Current
- In charge when the general manager absent
- Handle safe count
- Oversee team members and shift leads
- Completes administrative duties
- Help with hiring and developing team members
- Solve customer complaints
- Ensure safety of team members and customers
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Cheer Coach Volunteer
City of Pahokee
07.2024 - Current
- Ensured compliance with all school policies and regulations governing extracurricular activities, maintaining a safe and structured environment for cheer athletes.
- Supported athletes in developing their skills through personalized coaching and feedback.
- Coordinated transportation logistics for away games and competitions, ensuring timely arrival at events without any delays or complications.
- Developed creative choreography for routines that showcased the unique strengths of each athlete on the team, increasing overall cohesion during performances.
- Maintained up-to-date knowledge on safety regulations and best practices in cheerleading coaching techniques, ensuring a high standard of instruction for all athletes.
- Implemented effective injury prevention strategies, reducing the occurrence of injuries during practices and performances.
- Boosted squad morale and performance with consistent encouragement and positive reinforcement.
Education
High School Diploma -
Everglades Preparatory Academy
Pahokee, FL03.2012
Skills
- Customer Relations
- Money Handling
- Staff Training and Development
- Staff Supervision
- Retail Operation
- Customer report
- Team motivation
- Performance reviewing
- Policy Enforcement
- Customer Service
- Fast Learner
- Multitasking and Time Management
- Supply Inventory Control
Certification
ServSafe
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Interests
Helping others
Learning new skills
Taking on challenges
Timeline
Cheer Coach Volunteer
City of Pahokee
07.2024 - Current
Manager's Assistant
Taco Bell
12.2015 - Current
High School Diploma -
Everglades Preparatory Academy