Lasha Mccarthy
Atmore
Summary
Dedicated cook with strong customer service skills, focusing on food handling, team collaboration, and time management. Committed to ensuring high-quality meal preparation while maintaining a clean and organized work environment. Works hard in any job that was given. Very dependable and hardly misses work. Most of all most definitely is a team player.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cook
Poarch Band Of Creek Indians
Atmore, AL
10.2023 - Current
- Prepared diverse menu items according to recipes and dietary restrictions.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Collaborated with team members to streamline food preparation processes.
- Adapted cooking techniques based on customer feedback and preferences.
- Monitored food quality to ensure compliance with health standards and guidelines.
- Trained new staff on kitchen procedures and safety protocols effectively.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
CSR
McKenzie Market
Bay Minette, AL
06.2021 - 09.2024
- Resolved customer inquiries efficiently, ensuring high satisfaction and loyalty.
- Managed product returns and exchanges, streamlining processes for enhanced customer experience.
- Trained new staff on customer service protocols, fostering a collaborative team environment.
- Implemented feedback mechanisms to improve service delivery and address recurring issues.
- Developed training materials focused on service excellence and company policies for ongoing staff development.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Cook
Pathway of Baldwin
Atmore, AL
09.2019 - 08.2021
- Assisted in inventory management, ensuring availability of ingredients and supplies.
- Implemented improvements in meal presentation, enhancing overall dining experience.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared three meals a day for kids that were ages 10-18.
- Assisted the kids as they came into the kitchen to help me cook.
Housekeeper
North Baldwin Infirmary
Bay Minette, AL
08.2018 - 07.2021
- Maintained cleanliness and sanitation in patient rooms and common areas to ensure a safe environment.
- Implemented effective cleaning protocols, enhancing overall hygiene standards across the facility.
- Trained new staff on best practices for cleaning techniques and safety procedures.
- Conducted regular inspections to identify maintenance needs, coordinating with facilities management for timely resolutions.
- Collaborated with healthcare staff to prioritize cleaning needs based on patient occupancy and operational demands.
Machine Operator/Heat Press Operator
Alto Products
Atmore, AL
08.2016 - 08.2018
- Operated machinery to produce high-quality components in accordance with safety standards.
- Monitored equipment performance and performed routine maintenance to ensure optimal functionality.
- Trained new operators on machine operations, safety protocols, and quality control procedures.
- Implemented process improvements resulting in reduced downtime and increased efficiency on production line.
- Placed transmission parts on a heat press and watched them press for about 20 seconds.
Shift Leader
Churchs Chicken
Atmore, AL
12.2013 - 08.2016
- Supervised daily operations to ensure efficient workflow and adherence to company standards.
- Trained and mentored staff on food safety procedures and customer service excellence.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Implemented new training programs, enhancing team performance and reducing onboarding time.
Education
High School Diploma -
Escambis County High School
Atmore, AL05-2014
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
Certification
ServSafe Certified.
Timeline
Cook
Poarch Band Of Creek Indians
10.2023 - Current
CSR
McKenzie Market
06.2021 - 09.2024
Cook
Pathway of Baldwin
09.2019 - 08.2021
Housekeeper
North Baldwin Infirmary
08.2018 - 07.2021
Machine Operator/Heat Press Operator
Alto Products
08.2016 - 08.2018
Shift Leader
Churchs Chicken
12.2013 - 08.2016
High School Diploma -
Escambis County High School