Lashaa Ayeni
College Station
Summary
Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner. Competent Accounts Receivable Specialist bringing [Number] years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Payment Services Representative
CMI Group
06.2022 - 06.2023
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Responded to customer inquiries and provided detailed account information.
- Maintained accurate records of customer accounts, payments and payment plans.
- Entered client details and notes into system for interdepartmental access and review.
- Worked with customer to create debt repayment plan based on current financial condition.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Researched billing errors and discrepancies to initiate corrective action.
- Established relationships with customers to encourage payment of delinquent accounts.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Processed debtor payments and updated accounts to reflect new balance.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
Overnight Stocker
Walmart
01.2018 - 05.2018
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Janitor
SSC Services For Education
08.2017 - 01.2018
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Line Operator
Sanderson Farms Processing Plant
03.2013 - 03.2017
- Followed job order for product specifications, dimensions, tolerances and sequence of operations.
- Inspected finished products for quality and adherence to customer specifications.
- Reduced accidents and injuries by observing safety policies and procedures.
- Adjusted machine feed and speed to correct machine malfunctions.
- Loaded and unloaded product on and off conveyor line by routinely lifting up to [Number] pounds.
- Assembled products according to changing daily work orders and specific customer needs.
Education
High School Diploma -
Travis B Bryan High School
Bryan, TX05.2008
Skills
- Attention to detail
- Software navigation
- Strong numeracy
- Invoice management
- Excellent communication
- Problem-solving abilities
- Cash handling experience
- Payment processing
- Transaction processing
- Debt collection
- Paperwork Processing
- Financial Documentation
- Credit and Collections
- Basic Mathematics
Languages
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteImportant To Me
Work-life balance4-day work weekPaid time offWork from home optionPaid sick leaveTeam Building / Company RetreatsFlexible work hoursHealthcare benefitsPersonal development programsStock Options / Equity / Profit SharingTimeline
Payment Services Representative
CMI Group
06.2022 - 06.2023
Overnight Stocker
Walmart
01.2018 - 05.2018
Janitor
SSC Services For Education
08.2017 - 01.2018
Line Operator
Sanderson Farms Processing Plant
03.2013 - 03.2017
High School Diploma -
Travis B Bryan High School