Lashae Ashby
Quarterpath Dental
Williamsburg,VA
1
Certification
14
years of professional experience
Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities. Key strengths include reliability and adaptability, along with a swift capacity to learn and apply new skills effectively. Committed to leveraging these qualities to drive team success and contribute to overall organizational growth. A strong focus on achieving results ensures a positive impact in any collaborative environment.
Work History
Inhouse Marketing Representative
9 Months- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Partnered with sales teams to develop and execute marketing initiatives that supported customer acquisition and retention goals.
- Managed and updated client information within CRM systems efficiently.
- Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
Patient Care Coordinator
1 Year 6 Months- Provided warm welcome to patients and guide them through check-in and check-out with warmth
- Schedule and confirm appointments
- Verify insurance and ensure accounts are accurate and up to date
- Collect payments due for services rendered
- Educate, consult and present patient treatment plans
- Educated and consulted patients on treatment plans, ensuring clear understanding of options and next steps
- Guided patients through financial discussions with patients when new treatment plans are presented, as applicable
Administrative Assistant
7 Years 1 Month- Coordinated appointments and maintained calendars to optimize scheduling
- Schedule appointments and maintain calendars
- Managed incoming and outgoing mail to ensure timely communication
- Write and edit documents from letters to reports and instructional documents
- Create and maintain filing systems, both electronic and physical
- Utilize Microsoft Office Suite
- Manage accounts and perform bookkeeping
- Utilize Microsoft Office Suite
- Collect and distribute mail
Front Desk Supervisor
2 Years 8 Months- Maintained financial accuracy by collecting deposits, fees and payments
- Assisted guests with information and directions to enhance their experience on property
- Compiled daily reports on guest numbers, accounting expenses, income, and room service usage to support operational decisions
- Coordinated accommodations and travel plans for visitors, providing updated itineraries to ensure seamless stays
Administrative Assistant
2 Years 10 Months- Prepared packages for shipment and courier services, ensuring timely delivery to customers
- Managed office inventory by restocking supplies and placing purchase orders to ensure operational efficiency
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Coordinated with vendors, contractors, and professional services to facilitate order fulfillment and communicate instructions
- Processed invoices and expenses using intuit quick books
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers
Education
High School Diploma
Skills
Telephone etiquette
Phone system management
Accommodations expertise
Accounts Receivable
Accounts Payable (8 years)
Payment processing (10+ years)
MS Office skills
Record keeping strengths
Customer support
MS Office proficiency (10+ years)
Microsoft Outlook
Multi-line Phone Systems
Multi-line phone talent
Professional telephone demeanor (10+ years)
Customer Service (10+ years)
Guest Service
Front Desk
Amenities and accommodations knowledge (10+ years)
Office Management
Payment handling
Administrative expertise
Report generation
Purchasing
Retail materials management
Computer proficient
HIPAA compliance
Certification
Driver's License
Timeline
Inhouse Marketing Representative
Hilton Grand Vacations
11.2025 - CurrentRead More
Patient Care Coordinator
Quarterpath Dental
02.2025 - CurrentRead More
Administrative Assistant
Parkside Resort by Hilton Grand Vacations
01.2018 - 02.2025Read More
Front Desk Supervisor
Embassy Suites
08.2015 - 04.2018Read More
Administrative Assistant
Quality Improvements
01.2013 - 11.2015Read More
Lafayette High School
High School Diploma
Read More