Investigate, assess, and follow-up on complaints alleging abuse or neglect.
Prepare legal documents for court, ensuring accurate representation and outcomes.
Develop community partnerships to strengthen support networks for children and families.
Offer round-the-clock crisis intervention, providing guidance in difficult situations.
Deliver court testimonies, influencing outcomes with thorough case assessments.
Analyze welfare cases to create effective intervention strategies for child protection.
Legislative Intern
House of Representatives
Michigan
12.2018 - 12.2019
Managed office communication, boosting efficiency and organization.
Coordinated social media strategies, enhancing public engagement.
Streamlined processes, reducing response time for inquiries.
Fellowship Manager
Michigan People’s Campaign
Michigan
07.2018 - 12.2018
Directed canvassing team, optimizing outreach strategies and enhancing campaign effectiveness through strategic leadership and operational improvements.
Facilitated communication between canvassers and leadership, ensuring seamless operations.
Pioneered new approaches to one-on-one conversations, enhancing the effectiveness of community engagement on complex social issues.
Night Receptionist
Residential Hospital Services
Michigan
07.2016 - 11.2016
Provided in-house residence hall security and customer service through the day/night.
Reported and responded to incidents within the residence halls and vigilant oversight of residence hall security, promptly addressing incidents and ensuring a safe environment for students.
Offered round-the-clock assistance to residents, fostering a welcoming atmosphere and resolving concerns efficiently.
Created a safe, nurturing environment for patients, fostering emotional expression and personal growth while implementing evidence-based behavioral modification techniques.
Education
Chinese Culture and History
Sichuan University
People, Government and Justice System
Australia and New Zealand
Bachelor of Arts - Criminal Justice
Michigan State University
East Lansing, MI
05-2018
Skills
Investigation, Case Management (Expert), Report Writing (Expert), Crisis Intervention, Conflict Resolution, Legal Documentation (Experienced), Administrative Support, Customer Service, Patient Care, Behavioral Analysis, Risk Assessment, Data Interpretation, Crisis Management, Empathy Training, Computer Skills, Multitasking and Organization
Emergency Response Team Member - Paramedic and K9 Handler at Indiana Department of CorrectionsEmergency Response Team Member - Paramedic and K9 Handler at Indiana Department of Corrections