La Shae Smitson
Amelia,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Head Cashier
Lowes Home Improvement
Florence, KY
07.2023 - Current
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Participated in annual inventory audits to verify stock counts against physical inventories.
- Counted and balanced cashier drawers.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Assisted other departments when needed by providing additional support during busy periods.
CSA/PRT
TQL
Milford, OH
10.2022 - 04.2023
- Performed detailed data entry into internal tracking systems to ensure accurate resolution of customer issues.
- Monitored incoming customer service emails and phone calls, responding promptly and professionally to inquiries.
- Completed day-to-day duties accurately and efficiently.
- Answered up to 400 calls per shift to assist with customer questions and concerns.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
West Union High School
West Union, OH05-2022
Health Information Technology
OVCT
West Union, OH05-2022
Skills
- Friendly, Positive Attitude
- Communication
- Multitasking
- Leadership
- Flexible and Adaptable
- Calm Under Pressure
- Teamwork and Collaboration
Timeline
Head Cashier
Lowes Home Improvement
07.2023 - Current
CSA/PRT
TQL
10.2022 - 04.2023
High School Diploma -
West Union High School
Health Information Technology
OVCT
Similar Profiles
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
James MorganJames Morgan
Shipping and Receiving Manager at Lowes Home ImprovementShipping and Receiving Manager at Lowes Home Improvement
Theresa AndrewTheresa Andrew
Customer Service Associate at Lowes Home ImprovementCustomer Service Associate at Lowes Home Improvement
Jacqueline McFarlandJacqueline McFarland
Sales Associate at Lowes Home ImprovementSales Associate at Lowes Home Improvement
David BowlingDavid Bowling
Bus Driver at Petermann BusBus Driver at Petermann Bus