Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
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Yvette Santos-Cruz

St. Cloud,FL

Summary

An organized, motivated, hardworking employee, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth while giving every customer a positive and memorable experience.

Overview

23
23
years of professional experience

Work History

Head Cashier

Home Depot
Saint Cloud, FL
11.2017 - Current
  • Schedule and supervise cashiers during shifts, ensuring proper coverage of registers.
  • Ensure all cashiers are trained in store policies and procedures, as well as safety protocols.
  • Assist customers at checkout by providing excellent customer service and resolving any issues that arise.
  • Oversee work of cashiers to identify strengths and weaknesses in customer service, payment processing, or merchandising plans.
  • Train new cashiers in POS system operation, customer service protocols, and store policies.

Executive Assistant

ZAR Apparel Group
New York, NY
09.2005 - 07.2017
  • Support the President with all aspects of day-to-day operations.
  • Monitor and report on daily and weekly sales for all accounts.
  • Maintain an on-order book by account and track all orders to ensure monthly shipping goals are met.
  • Maintain communication with buyers and participate in market week meetings.

Sales Assistant/Fabric Sourcing

Miss Dorby (Kellwood Company)
New York, NY
04.2001 - 09.2005
  • Create and analyze daily/weekly sales and inventory reports.
  • Partner with the production team and warehouse to ensure timely shipments.
  • Source fabric and send prints to be developed, along with colors, to the design team's standards.
  • Approve strike-offs and lab dips based on design team standards.

Education

Associate of Applied Science - Business Management-Marketing Concentration-Honors

Borough of Manhattan Community College of The City University of New York
New York, NY
01-1996

Skills

  • Microsoft Office
  • Decision-Making
  • Friendly, Positive Attitude
  • Leadership
  • Teamwork and Collaboration

Languages

Spanish
Native/ Bilingual

Accomplishments

  • 2018 Cashier of the Year
  • 2020 Awarded an Executive Homer / Employee of the Year
  • 2022 Received the 3rd QTR Spotlight Award for District 12
  • 2024 Became a Diamond Associate

Affiliations

  • Captain of the Home Depot Kids Workshop
  • Co-captain of the Home Depot Homer Fund

Timeline

Head Cashier

Home Depot
11.2017 - Current

Executive Assistant

ZAR Apparel Group
09.2005 - 07.2017

Sales Assistant/Fabric Sourcing

Miss Dorby (Kellwood Company)
04.2001 - 09.2005

Associate of Applied Science - Business Management-Marketing Concentration-Honors

Borough of Manhattan Community College of The City University of New York
Yvette Santos-Cruz