LaShaine Sain
Dayton,OH
Summary
Dynamic dental professional with experience at Family Dental, excelling in patient scheduling and insurance verification. Proven ability to enhance service quality through effective communication and multitasking. Skilled in dental terminology and appointment management, contributing to improved patient satisfaction and streamlined office operations.
Overview
4
4
years of professional experience
Work History
Dental Receptionist
Family Dental
Stockbridge, GA
08.2020 - 12.2021
- Managed patient scheduling and appointment confirmations to optimize office flow.
- Coordinated patient records using electronic health record systems for accuracy and compliance.
- Assisted patients with insurance verification and billing inquiries to enhance service quality.
- Developed effective communication strategies to improve patient interaction and satisfaction rates.
Dental Assistant
Kids Dental
Riverdale, GA
04.2018 - 07.2019
- Assisted in preparing treatment areas for dental procedures, ensuring cleanliness and organization.
- Supported dentists during exams and treatments by managing instruments and materials efficiently.
- Educated patients on oral hygiene practices and post-treatment care to promote health awareness.
- Managed appointment scheduling and patient flow to optimize office efficiency and reduce wait times.
Education
High School Diploma - Dental Assisting
Dunbar High School
Dayton, OH11.2014
Skills
- Phone and email etiquette
- Dental terminology
- Excellent multitasking capability
- Appointment scheduling
Timeline
Dental Receptionist
Family Dental
08.2020 - 12.2021
Dental Assistant
Kids Dental
04.2018 - 07.2019
High School Diploma - Dental Assisting
Dunbar High School