Lashanda Harris
COVINGTON,GA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
24
24
years of professional experience
Work History
Personal Shopper
WALMART, Walmart
10.2023 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Worked productively with customers to meet order requirements and service expectations.
Customer Service Manager
Publix Super Markets Inc
05.2000 - 06.2021
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed and offered unique discount options to drive interest in new product lines.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
Some College (No Degree) - Business Administration
Georgia State University
Atlanta, GASkills
- Payment Processing
- Advertising and marketing
- Decision-Making
- Attention to Detail
- Customer Service
- Cash Handling
- Documentation And Reporting
- Upbeat and Outgoing Attitude
- Relationship Building
- Customer Relations
Timeline
Personal Shopper
WALMART, Walmart
10.2023 - Current
Customer Service Manager
Publix Super Markets Inc
05.2000 - 06.2021
Some College (No Degree) - Business Administration
Georgia State University