Brian Hackworth
Barboursville,WV
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
Barboursville, WV
04.2020 - 01.2022
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Listened to customer needs to identify and recommend best products and services.
Cashier
Cinemark Theaters
Barboursville, WV
02.2019 - 02.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Usher/Security Officer
Contemporary Services Corporation.
Huntington, West Virginia
03.2017 - 12.2018
- Greeted guests and directed them to their seats.
- Verified tickets for entry into the venue.
- Provided information regarding events, facilities, and services.
- Ensured that emergency exits were not blocked or obstructed.
- Maintained order throughout the event venue.
- Monitored guest behavior to ensure compliance with safety regulations.
- Conducted pre-event inspections of the facility to identify potential hazards or deficiencies.
- Collected tickets at entrances and exits when required.
- Answered questions from guests about events, venues, times..
- Adhered to all safety protocols while performing job duties.
Education
High School Diploma -
Huntington High School
Huntington, West Virginia03-2016
Skills
- Relationship Building
- Attention to Detail
- Planning and Organization
- Upbeat and Outgoing Attitude
- Customer Service
- Flexible Schedule
- Verifying Order Accuracy
- Decision-Making
- Online Order Processing
- Accurate money handling
- Heavy Lifting
- Sales proficiency
- Strong interpersonal skills
- Customer Relations
- Payment Processing
- Cash Register Operation
- POS Systems
- Payment Collection
- Returns processing
- Cash Handling
Timeline
Personal Shopper
Walmart
04.2020 - 01.2022
Cashier
Cinemark Theaters
02.2019 - 02.2020
Usher/Security Officer
Contemporary Services Corporation.
03.2017 - 12.2018
High School Diploma -
Huntington High School