Lauren Ford
Beaumont,TX
Summary
Focused on maintaining safe and highly productive manufacturing operations. Efficiency-driven and analytical with full knowledge of commissioning and pre-commissioning processes. Trained in HSE requirements, PPE gear and emergency response. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Personal Shopper
HEB Grocery Store
09.2022 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Maintained current knowledge of evolving changes in marketplace.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Package Handler Trainer
Fed Ex Ground
06.2022 - Current
- Ensured compliance with relevant laws and regulations pertaining to worker safety during all phases of the package handling process by conducting regular audits of procedures followed by employees under my supervision.
- Promoted continuous learning among staff members, encouraging them to seek out opportunities for professional development both internally and externally.
- Streamlined workflow processes for improved productivity by identifying areas of improvement in package handling procedures.
- Developed customized training materials for different learning styles, accommodating individual needs and preferences.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
Cross Trainer
Raising Cane's Restaurants
08.2018 - 07.2019
- Assisted in the development of yearly budgets for gym operations while monitoring expenses and identifying cost-saving opportunities.
- Taught new team members correct procedures for all areas of operations.
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Education
Associate Of Applied Science - Process Operator
Lamar Institute of Technology
Beaumont, TXSkills
- Customer Service
- Attention to Detail
- Troubleshooting
- Planning and Organization
- Decision-Making
- Relationship Building
- Flexible Schedule
- Upbeat and Outgoing Attitude
- Documentation And Reporting
- Product Knowledge
- Teamwork and Collaboration
- Multitasking Abilities
- Excellent Communication
- Team building
- Analytical Thinking
- Interpersonal Communication
- Written Communication
- Team Collaboration
- Team Leadership
- Adaptability and Flexibility
- Professionalism
- Strategic Planning
- Time management abilities
Timeline
Personal Shopper
HEB Grocery Store
09.2022 - Current
Package Handler Trainer
Fed Ex Ground
06.2022 - Current
Cross Trainer
Raising Cane's Restaurants
08.2018 - 07.2019
Associate Of Applied Science - Process Operator
Lamar Institute of Technology
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