Lucina Rivera Enriquez
Joshua,TX
Summary
Dynamic Personal Shopper at HEB Grocery Store with a proven track record in enhancing customer satisfaction through personalized product recommendations and exceptional service. Skilled in inventory management and online order processing, I excel in relationship building and decision-making, ensuring accurate and efficient shopping experiences that adapt to evolving customer needs.
Overview
2
2
years of professional experience
Work History
Personal Shopper
HEB Grocery Store
Burleson, TX
05.2022 - 12.2023
- Assisted clients in selecting products based on preferences and needs.
- Researched current trends to provide personalized shopping recommendations.
- Developed product knowledge to enhance customer service and satisfaction.
- Managed inventory organization for efficient product retrieval and presentation.
- Collaborated with team members to ensure a seamless shopping experience.
- Adapted quickly to changing customer preferences and market trends.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
Education
High School Diploma -
Joshua High School
Joshua, TXSkills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Online order processing
- Verifying order accuracy
- Payment processing
- Product knowledge
- Merchandise selection
- Sales expertise
- Accurate money handling
- Delivery management
- Purchase recommendations
- Verbal and written communication
- Online ordering
- Delivery procedures
- Shopping management
- Teamwork and collaboration
- Time management
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Multitasking
- Organizational skills
- Team building
Languages
English and Spanish
Native or Bilingual
Timeline
Personal Shopper
HEB Grocery Store
05.2022 - 12.2023
High School Diploma -
Joshua High School