Lashanique Hightower
Queens
Summary
Security professional with 11+ years of experience providing access control, customer service, incident response, and patrol services in residential, corporate, and government environments. Proven ability to maintain a safe and secure environment, monitor access points, respond to emergencies, prepare detailed reports, and enforce security procedures. Strong communication, leadership, and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Security Site Supervisor
Security USA
New York
01.2019 - 04.2024
- Verified resident, visitor, vendor, and contractor credentials while controlling property access.
- Supervised gate access operations for residential condominium communities.
- Performed regular security patrols to monitor property safety
- Acted quickly to manage incidents and emergencies on-site
- Prepared daily activity logs and incident reports.
- Trained and guided security officers, fostering a knowledgeable and prepared security team.
- Delivered exceptional customer service to residents, guests, and vendors.
Shift Supervisor
Pro Core Security
New York
07.2017 - 01.2019
- Coordinated officer assignments, incident response, and shift operations.
- Supervised officers across multiple client locations while ensuring compliance with security policies.
- Reviewed reports, coached officers, and maintained high standards of professionalism and customer service
Security Officer
Allied Universal Security Services
New York
04.2013 - 06.2016
- Monitored entry points to ensure authorized access only, conducted patrols, monitored facilities, and responded to security incidents.
- Maintained detailed reports and assisted employees and visitors, fostering a safe and welcoming environment.
- Provided security services for multiple NYC government agencies.
Education
Bachelor of Science - Criminal Justice
Berkeley College
New York, NYAssociate of Applied Science - Criminal Justice
Berkeley College
New York, NYSkills
- Access Control
- Badge & Credential Verification
- Surveillance Monitoring
- Patrol Operations
- Emergency Response
- Crisis management
- Security Procedures
- Documentation management
- Team Leadership
- Client Relations
- Conflict Resolution
Timeline
Security Site Supervisor
Security USA
01.2019 - 04.2024
Shift Supervisor
Pro Core Security
07.2017 - 01.2019
Security Officer
Allied Universal Security Services
04.2013 - 06.2016
Bachelor of Science - Criminal Justice
Berkeley College
Associate of Applied Science - Criminal Justice
Berkeley College