Lashanti Young
Brooklyn,NY
Summary
Proven security professional with extensive experience at FJC Security, adept in facility security and exceptional customer service. Excelled in maintaining safety and confidentiality, significantly enhancing client satisfaction and security measures. Skilled in emergency response coordination and critical thinking, demonstrating a strong ability to manage crises and lead teams effectively.
Overview
4
4
years of professional experience
Work History
Unarmed Security Guard
FJC Security
04.2024 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
Unarmed Security Guard
Quality Protection Services
01.2022 - 02.2024
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
Customer Service/customer Service
OTG
02.2021 - 04.2022
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
Education
Spring Creek Community School
Brooklyn, PA06.2021
Skills
- Facility Security
- Crowd Control
- Situational Awareness
- Patrolling Techniques
- Self-defense tactics
- Report Writing
- Building Security
- Stress Tolerance
- Property Patrol
- Security Equipment Operation
- Fire prevention
- Maintaining confidentiality
- CCTV Monitoring
- Alarm investigation
- Incident Reporting
- Emergency Response
- Emergency Response Coordination
- Team Player
- CPR Certified
- Customer Service
- Team Leadership
- First Aid Certified
- Time Management
- Critical Thinking
- Computer Skills
- Organizational Skills
Timeline
Unarmed Security Guard
FJC Security
04.2024 - Current
Unarmed Security Guard
Quality Protection Services
01.2022 - 02.2024
Customer Service/customer Service
OTG
02.2021 - 04.2022
Spring Creek Community School
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