LASHARIE WEEMS
Chicopee,MA
Summary
Resourceful problem-solver with a knack for thinking outside the box and inspiring those around me. Whether it's delivering top-notch customer service, implementing creative IT solutions, or leading projects with finesse, I'm always up for the challenge. My passion lies in finding innovative ways to exceed expectations and bring a spark to every team I work with. Let's team up and make magic happen!
Overview
13
13
years of professional experience
Work History
Tech Hub Operations and Outreach Coordinator
ACC AmeriCorps/ Tech Foundry
08.2023 - Current
- Fostering collaborative partnerships across sectors
- Identifying opportunities within the community to increase community impact
- Inspiring community engagement through workshops and events to promote digital equity
- Northstar Digital Literacy Platform Administrator and Trainor
- Strategic planning and Facilitation of digital literacy workshops
- One-to-one client technical support and digital navigation.
Wellness Ambassador/ Pharmacy Technician
Rite Aid Pharmacy
12.2015 - 07.2017
- Served as a customer service Liaison for the front end and Pharmacy
- Coordinated projects focused on B2B outreach and community engagement, organized weekly wellness events, and orchestrated larger collaborative gatherings exceeding 100 participants
- Increased customer satisfaction by 30%, loyalty, and utilization of pharmacy by effectively promoting clinical services
- Utilized Microsoft Offices, Windows, MAC, and NexGen to perform office and reception tasks, including patient point of care.
Wireless Sales Associate
Wireless Zone-Verizon Retailer
03.2011 - 09.2011
- Facilitated retail sales of cellular phones and wireless services to the public
- Delivered excellent customer service and support that inspired repeat visits and expanded our customer base
- Sought additional sales through creative marketing utilizing social media and other community resources
- Independently handled daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties.
Education
Information Technology Support Program - Information Technology
Tech Foundry
Springfield, MA06.2023
Undergraduate -
Holyoke Community College
Holyoke, MA06.2016
Diploma -
Chicopee Comprehensive High School
Chicopee, MA01.2007
Skills
- Outreach Initiatives
- Nonprofit experience
- Community Education
- Event Coordination
- Partnership Development
- Problem-solving abilities
- Digital Literacy
- Curriculum Development
- Differentiated Instruction
Technical Skills
- Microsoft Office Suite
- Google Workspace
- Data Analysis
- Networking tools
- Python
- Active Directory
- SAAS
- Computer Hardware
- Operating Systems
Internships
NetWerks Strategic Services, LLC - Tech Intern
5/2023 – 6/2023
IntegriScript - Pharmacy Tech
8/2015 – 9/2015
U.S. Tsubaki Automotive Chain - Human Resources Intern
1/2007 – 7/2007
Timeline
Tech Hub Operations and Outreach Coordinator
ACC AmeriCorps/ Tech Foundry
08.2023 - Current
Wellness Ambassador/ Pharmacy Technician
Rite Aid Pharmacy
12.2015 - 07.2017
Wireless Sales Associate
Wireless Zone-Verizon Retailer
03.2011 - 09.2011
Information Technology Support Program - Information Technology
Tech Foundry
Undergraduate -
Holyoke Community College
Diploma -
Chicopee Comprehensive High School
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