Lasharn Slaughter
Macon,GA
Summary
Diligent Claims Associate versed in insurance processes and claims procedures. Offers great attention to detail and time management abilities to successfully handle large volume of claims. Highly accurate and thorough with focus on completing error-free work in line with processing guidelines.
Overview
10
10
years of professional experience
Work History
Claim Associate
State Farm
01.2023 - Current
- Responded to customer inquiries, providing detailed explanations of insurance policies and claims processes.
- Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
- Evaluated accuracy and quality of data entered into agency management system.
- Followed up with customers on unresolved issues.
- Developed and implemented quality assurance processes to check accuracy of claims processing.
- Utilized excellent analytical and problem-solving skills to quickly and accurately assess insurance claims.
Pharmacy Technician
Walgreens
09.2014 - Current
- Enter and maintain prescription data using Walgreens computer system.
- Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations.
- Contributes to team effort by accomplishing related results as needed.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician
PEIDMONT HOSPITAL
09.2019 - 01.2023
- Responsible for charging medications, filling pyxis med stations, crediting and redistributing returns.
- Responsible for delivering patient medications to designated hospital floors.
- Solve problems and assist in patient & doctor phone calls professionally and in a clinical manner.
- Regularly used the Pyxis MedStation ES system from BD machines to fulfill my job duties.
Pharmacy Technician
Medical Center Navicent Health
07.2018 - 09.2019
- Responsible for charging medications, filling pyxis med stations, crediting and redistributing returns.
- Responsible for delivering patient medications to designated hospital floors.
- Solve problems and assist in patient & doctor phone calls professionally and in a clinical manner.
- Regularly used the McKesson Med.
- Carousel and the Pyxis MedStation ES system from BD machines to fulfill my job duties.
Pharmacy Technician, Georgia Cancer Specialist
Macon
04.2016 - 03.2017
- Entered and maintained prescription data using GCS's computer system.
- Answered incoming phone calls and field patient questions.
- Contacted nurses, via email, to clarify prescription information.
- Assisted the pharmacist with maintaining the ongoing medication inventory and placed medication orders when instructed.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Cashier
The Fresh Market
03.2013 - 04.2015
- Took money in the form of cash, check, or credit card from patrons in exchange for food or services.
- Scanned items, provided change, balanced drawer, and processed card transactions.
- Greeted customers entering store and responded promptly to customer needs.
Education
Certifications and Licenses Certified Pharmacy Technician (CPhT) -
CPht 30041805 Licensed Pharmacy Technician - undefined
High School Diploma - undefined
William S. Hutchings Career Center
2010
Skills
- Entering claims information into database systems
- Contacting insured or other involved persons to obtain missing information
- Review insurance policy to determine coverage
- Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors
- Pay small claims
- Policy and procedure explanations
Timeline
Claim Associate
State Farm
01.2023 - Current
Pharmacy Technician
PEIDMONT HOSPITAL
09.2019 - 01.2023
Pharmacy Technician
Medical Center Navicent Health
07.2018 - 09.2019
Pharmacy Technician, Georgia Cancer Specialist
Macon
04.2016 - 03.2017
Pharmacy Technician
Walgreens
09.2014 - Current
Cashier
The Fresh Market
03.2013 - 04.2015
Certifications and Licenses Certified Pharmacy Technician (CPhT) -
CPht 30041805 Licensed Pharmacy Technician - undefined
High School Diploma - undefined
William S. Hutchings Career Center
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