Lashaunda Kirkland
Atlanta,GA
Summary
Detail-oriented Certified Pharmacy Technician with expertise in infusion pharmacy developed over 33 years of industry experience. Execute both clinical and retail functions proficiently to drive customer satisfaction. Dedicated pharmacy professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Infusion Pharmacy Technician
Kaiser Permanente
Jonesboro, GA
07.2006 - Current
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Conducted drug product reviews and assisted Pharmacists and staff in drug inventory management.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Counted, measured, and compounded medications following standard procedures.
Certified Pharmacy Technician
ACS Services
Atlanta, GA
08.2002 - 05.2005
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Supervised 15 pharmacy technicians and coordinated day-to-day assignments.
- Prepared bills for insurance companies and submitted required paperwork.
- Reviewed and verified customer information and insurance provider information.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Certified Pharmacy Technician
Grady Memorial Hospital
Atlanta, GA
01.1999 - 12.2001
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Collected co-payments or full payments from customers.
- Communicated directly with doctors offices via telephone, fax, and email.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume busy] pharmacy environment.
- Restocked automated medication dispensing equipment.
Pharmacy Technician
Georgia Baptist Hospital
Atlanta, GA
06.1989 - 10.1998
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Prepared bills for insurance companies and submitted required paperwork.
- Collected co-payments or full payments from customers.
- Reviewed and verified customer information and insurance provider information.
- Counted, measured and compounded medications following standard procedures.
- Stocked, labeled and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Counted, measured, and compounded medications following standard procedures.
Education
Associate of Science - Pharmacy
Clayton State University
Morrow, GAAssociate of Science - Radiologic Technology
Northwestern State University of Louisiana
Natchitoches, LAPharmacy Technology
Atlanta Medical And Dental
Atlanta, GA10.1989
High School Diploma -
Mansfield High School
Mansfield, LA05.1987
Skills
- Relationship Building
- Verbal and Written Communication
- Detail-Oriented
- Customer Service
- Data Entry
- Creative Thinking
- Pyxis MedStation
- Analytical Thinking
- Time Management
- Aseptic Techniques
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Infusion Pharmacy Technician
Kaiser Permanente
07.2006 - Current
Certified Pharmacy Technician
ACS Services
08.2002 - 05.2005
Certified Pharmacy Technician
Grady Memorial Hospital
01.1999 - 12.2001
Pharmacy Technician
Georgia Baptist Hospital
06.1989 - 10.1998
Associate of Science - Pharmacy
Clayton State University
Associate of Science - Radiologic Technology
Northwestern State University of Louisiana
Pharmacy Technology
Atlanta Medical And Dental
High School Diploma -
Mansfield High School
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