Samantha Vargas
Miami
Summary
Skilled Pharmacy Technician offering over 6 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in cleanroom procedures, regulatory guidelines and overall pharmacy operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Infusion Pharmacy Technician
Miami Cancer Institute
03.2022 - Current
- Compound Hazardous and Non-Hazardous intravenous, intramuscular and subcutaneous medication for both adult and pediatric patients.
- Review patients orders using Cerner and DoseEdge.
- Receive inventory and restock pharmacy.
- Sort medications once compounded using DoseEdge.
- Pull medications to refills Pyxis.
- Triage (answering phone calls, assist nurses with medication questions, assist pharmacists, and prepare compounded medications for runner to delivery to the floors, etc.)
- Credit medications that were returned to pharmacy by resolving pending charges, and wasting those medications.
- Lead new technician training.
- Perform various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Calculate dosage, filled prescriptions and prepared prescription labels with accurately calculate doses for patient specific chemotherapy prescriptions.
- Stock, label and inventory medications to keep accurate records.
Pharmacy Technician
CVS Pharmacy
02.2016 - 03.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with complete accuracy.
- Entering prescription and insurance/ billing information into patient profiles.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Stocked, labeled and inventoried medication to keep accurate records.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Resolved non-routine issues such as third-party billing and customer service issues.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Processed over 350 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Collected co-payments or full payments from customers.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Sales Associate
Nike Factory Store
11.2014 - 11.2015
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Performed cashier duties, including accepting and processing customer payments and balancing receipts and cash.
Education
Bachelor of Science - Biology
Miami Dade College
Miami, FLAssociate of Science - Emergency Medical Services
Miami Dade College
Miami, FL05.2018
Associate of Arts - Pre Medical Science
Miami Dade College
Miami, FL07.2015
Skills
- Detail-Oriented
- Customer Service
- Dispensing Medications
- Cash Register Operations
- Prioritization and Organization
- Cleaning and Sanitizing
- Relationship Building
- Answering and Routing Calls
- Time Management
- Employee Training
Certification
- Licensed Pharmacy Technician - 2015-Present
- Certified to vaccinate- Jan 2021
- CPhT - Certified Pharmacy Technician- March 2022- Present
- CPR certified- Jan 2021
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Infusion Pharmacy Technician
Miami Cancer Institute
03.2022 - Current
Pharmacy Technician
CVS Pharmacy
02.2016 - 03.2022
Sales Associate
Nike Factory Store
11.2014 - 11.2015
Bachelor of Science - Biology
Miami Dade College
Associate of Science - Emergency Medical Services
Miami Dade College
Associate of Arts - Pre Medical Science
Miami Dade College