Lashaunda Vinson
Chesapeake
Summary
Dynamic owner/operator of Heavenly Touch Salon with a strong background in operations management and customer service. Successfully implemented marketing strategies that boosted client retention and optimized inventory management. Dependable leader skilled in hiring and training, fostering a high-performing team dedicated to excellence in service delivery.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Owner/Operator
Heavenly Touch Salon
01.1998 - Current
- Managed daily salon operations, ensuring high standards of customer service and satisfaction.
- Trained and mentored staff on best practices in hair styling and product application.
- Implemented inventory management systems to optimize product availability and reduce waste.
- Developed marketing strategies that increased client retention and attracted new customers.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Directed staff scheduling to maximize efficiency while maintaining optimal service levels.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Assisted in recruiting, hiring and training of team members.
Delivery Courier
DHL
09.2023 - 12.2024
- Ensured timely delivery of packages to customers, maintaining high standards of service quality.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Coordinated logistics for efficient route planning, minimizing travel time and fuel consumption.
- Assisted in training new couriers on best practices and operational procedures.
Education
High School Diploma -
First Colonial High School
Virginia Beach, VASkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Payroll processing
- Human resources
- Strong work ethic
- Dependable and reliable
- Customer service
Certification
- Licensed Cosmetologist - 1998
Timeline
Delivery Courier
DHL
09.2023 - 12.2024
Owner/Operator
Heavenly Touch Salon
01.1998 - Current
High School Diploma -
First Colonial High School