Dedicated administrative assistant with over ten years of experience providing exceptional support to executives and teams in dynamic environments. Military service in the U.S. Army and U.S. Air Force has developed strong skills in management, procurement, and training, complemented by a diverse skill set that enhances daily operations. Recognized for efficient communication and collaboration, fostering positive relationships with team members and stakeholders. Committed to driving organizational success through proactive problem-solving and a results-oriented approach.
Overview
6
6
years of professional experience
Work History
Secretary
Hampton Va Medical Center
Hampton, Va
05.2024 - Current
Achieved streamlined office operations through effective scheduling and review of activities, enhancing reporting and recordkeeping accuracy. Improved visitor and phone communication processes, creating a positive office atmosphere. Optimized executive calendar management for the service chief, resulting in efficient appointment scheduling. Successfully arranged conferences and provided essential guidance to administrative support teams, improving overall productivity. Coordinated travel for access and transformation staff, strengthening partnerships with health support personnel and veteran organizations. Delivered accurate statistical data for report preparation, ensuring high-quality outputs. Enhanced data accuracy through thorough reviews and proactive communication with facilities. Met deadlines consistently, tracking performance measures to achieve operational goals. Utilized software applications to generate insightful reports, maintaining organized electronic workload logs. Streamlined personnel action requests and refined memorandums, improving service line communication. Produced various documents, including letters and spreadsheets, with precision using advanced software tools. Proactively communicated critical deadlines and implementation needs to supervisors, fostering effective management. Maintained accurate attendance records as timekeeper, ensuring compliance with reporting requirements. Resolved IT issues efficiently for staff and coordinated successful administrative arrangements for meetings. Captured detailed minutes for committee meetings, facilitating effective communication across the medical center.
Administrative Assistant
Paine College
08.2021 - 04.2024
Responds to telephone inquiries, manages the calendar, and interacts with visitors at all levels of the organization. Ensure the smooth functioning of the office by handling the scheduling of various administrative projects and by keeping the workflow moving in a timely manner.
Program Support Assistant
11.2019 - 03.2020
Maintains the supervisor’s calendar, makes requests for appointments, schedules and confirms his/her appointments, special events, and meetings and ensure that the supervisor is fully briefed on matters to be considered before the scheduled meeting.
Education
Master’s - health administration
Capella University
Minneapolis, MN
Bachelor’s - science public administration
Phoenix University
Phoenix, AZ
04-2025
Associate in science - Secondary Education
Georgia Military College
Milledgeville, Ga
05-2015
Skills
Customer service expertise
Clear and concise communication
Clerical coordination
Effective organization
Data storage management
Coordinated scheduling expertise
Skilled in time management
Effective schedule coordination
Inventory replenishment
File system administration
Spreadsheet management
Event coordination
Database optimization skills
Digital asset organization
Creating visual presentations
HIPAA compliance expertise
Record management skills
Supply chain purchasing
Intra-office communication
Meeting facilitation
Skilled in error detection and correction
Detailed record keeping
Agenda management
Financial record keeping
Database management and maintenance
Analytical report development
Software application knowledge
TRAININGS
MyHealthie Vet
Clinic Profile Management (CPM)
DETAILS
April 2025-Present
Worked in the Director’s office tracking suspense, managing executive calendar, drafting memorandum, assisted in coordination of facility and CBOC wide engagement event for Spring Fling that included the use of Canteen promo funds (funded $28,000.00), lunches were provided to over 2,000 employees and facility teambuilding events provided.