Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
15
15
years of professional experience
Work History
Office Manager
RE/MAX
Sault Ste. Marie, Michigan
08.2010 - 10.2012
Developed and implemented office policies and procedures.
Developed effective communication strategies between departments within the organization.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Supervised staff members, organized schedules and delegated tasks.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Maintained filing system for records, correspondence and other documents.
Ensured compliance with applicable laws regarding employment practices.
Table Games Instructor
Pearl River Resort And Casino
Choctaw, MS
08.1997 - 08.2009
Incorporated current events into lessons in order to engage student interest in real world applications.
Participated actively in faculty meetings or professional development sessions within the school district.
Managed classroom behavior effectively using positive reinforcement strategies.
Assessed student progress through quizzes, tests, and projects.
Kept up-to-date with advancements in subject area knowledge by attending conferences or workshops.
Maintained accurate records of student attendance, assessments and progress reports.
Conducted lectures, demonstrations and group activities in order to enhance learning experience.
Education
Some College (No Degree) - Social Sciences Education
University of Minnesota- Minneapolis
Minneapolis, MN
Skills
Data Entry
Operations Management
Office Management
Customer Service
Staff Management
Timeline
Office Manager
RE/MAX
08.2010 - 10.2012
Table Games Instructor
Pearl River Resort And Casino
08.1997 - 08.2009
Some College (No Degree) - Social Sciences Education