Entering all medical claims for BI and Med PIP teams
Handling calls for payment status
Updating provider address and verifying tax id information
Assisted colleagues in resolving complex or challenging cases by providing guidance based on expertise in specific areas.
Using Excel, Email, Microsoft Word
Mailing status requests to claimants
Contacting Providers for missing information to have claims paid
Creating spreadsheets for requested data
Handle the Michigan RFR's for reimbursement
Directing Medical Bills in AIS to adjusters
Contributed ideas for process improvements during team meetings or brainstorming sessions.
Paid vendors for negotiating bills
Collected additional information from insured parties by telephone, email and letter.
Calculated claims amounts and submitted paperwork for payment or review.
Relations Representative/ Workers Compensation
CorVel Corporation
Addison, TX
09.2013 - 10.2014
Assist providers in getting contracted/ credentialed with a workers compensation network
Assist credentialing specialists with Non-Renew letters, sending welcome letters to newly added providers, Researching Provider license numbers for sanctions and current status
Handle all delegated providers and prepare providers for committee and nominations
Update Exhibit B, which is the legal portion of a medical contract establishing rates and providers working at each facility
Send Requests to NDB through Share point as a task
Creating spreadsheets, creating standard responses to provider requests to be in the provider network
Emailing lists of providers and performing audits of each delegated accounts
Handle current provider nominations to the network
Searching provider license and NPI on TDI Website
Updating monthly Sanctions report from TDI
Verifying in the system if the provider is contracted with our network and sending Non-renew letters for providers with sanctions
Processing Rejected Claims according to contract
Eligibility/Benefits Specialist
Parrollon Healthcare Business Solutions
Irving, TX
04.2013 - 09.2013
Assisted uninsured patients in getting assistance through the Medicaid Programs, Chips programs, SSI Medicaid, and SSDI
Followed up with patients who qualified for government programs
Checked with State case workers to determine when benefits started and getting hospital bills paid., Researched all benefits for mental health and wellness
Updated the benefit packages
Completed ticket or task requests via SharePoint
Emailed requests for updated benefits for employer groups
Assisted members and HR with benefits requests
Explained mental health benefit payments
Performed research using Medivance and CAS Systems