LaShawn Harris
Blytheville,Arkansas
Summary
Focused Bus Driver bringing 7 years of top-quality performance in the transportation industry. Well-versed in inspecting buses and equipment to ensure consistent safe operation. Airing to contribute immediate value to the LaShawn's Transportation LLC team through an unwavering work ethic and dedication to quality transportation service. As I'm working at these other establishments I have learned and it has been life changing and worth working to ensure a happy customer every time or a well educated student. Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record and 7 years of experience in Bus Operator roles. Qualified Bus Driver aiming to fulfill Spare Bus Operator role. Well-versed in maintaining efficient route times while retaining diligent focus on safety. Solid foundation of knowledge and experience, mastery of DOT regulations and safety protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Professional Bus Operator
LaShawn's Transportation
01.2018 - Current
- Self Employed as a bus driver for own Transportation company.
- I handled all aspects of the business, accounting, logistics, and driving.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Maintained a strong attendance record demonstrating reliability as an essential team member consistently available for assigned shifts.
- Managed fare collection efficiently while maintaining accuracy in accounting for revenue at the end of each shift.
Assistant Manager
Dollar General
06.2021 - 01.2024
- At Dollar General I handle all calls and front end operations as well as I help in the back of store when asked or needed, I took care of
- Opening
- Closing
- Paper Work
- Full Operation
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Professional School Bus Operator
KIPP Delta Public Schools
01.2022 - 09.2023
- At KIPP Delta Public Schools I drove an Morning and afternoon bus route everyday faithfully.
- Assisted in the training of new bus operators, sharing best practices for safe driving and student management.
- Participated in ongoing professional development opportunities to stay current with industry standards and best practices.
Professional School Bus Operator
Armorel Public School District
01.2022 - 05.2023
- At Armorel Public School I only had a afternoon bus route and I also did sports trips.
- Transported passengers safely along prescribed routes according to tight schedules.
- Field Trips
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Assisted in the training of new bus operators, sharing best practices for safe driving and student management.
- Participated in ongoing professional development opportunities to stay current with industry standards and best practices.
- Managed emergency situations effectively with swift decision-making and clear communication with dispatchers.
- Maintained timely schedules for pick-up and drop-off of students, ensuring punctuality for school activities.
Substitute Teacher, K-12
ESS
01.2020 - 11.2022
- With the ESS company I teached Pre K - 12th
- Special Ed
- Art
- Math
- ELA
- Computer Lab
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Professional School Bus Driver
Jonesboro Public Schools Transportation Department
06.2021 - 11.2021
- At Jonesboro Public Schools Transportation Department I handle lunch routes and Field Trip
- Routes
- Cleaning
- Manage
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Managed emergency situations effectively, prioritizing student safety and well-being above all else.
- Ensured compliance with local traffic laws as well as district policies for student transportation services.
- Maintained accurate records of daily mileage logs, fuel expenses, incident reports, and other relevant documentation related to bus operations.
- Assisted in training new bus drivers to ensure they were familiar with district policies, procedures, and best practices for safe student transportation.
Customer Service Representative
Pizza Hut
01.2020 - 06.2021
- At Pizza Hut I handle all calls and front counter operations as well as I help in the back of store when asked or needed
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Crew/Team Member
Sonic
01.2019 - 06.2021
- I handle drinks, headsets, and help in multiple areas as a Crew/Team member at my local Sonic
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
Some College (No Degree) -
Arkansas Connections Academy
Bentonville, ARSkills
- Traffic laws knowledge
- Defensive Driving
- Passenger Assistance
- Vehicle Inspection
- Route Navigation
- Route Planning
- Fuel Efficiency
- Pre-Trip Inspections
- Elderly and Disabled Assistance
- Transporting Students
- Clean Driving Record
- Commercial driving
- Bus evacuation drills
- Student Supervision
Accomplishments
- Supervised team of 10 staff members.
Certification
- Entry-Level Driver Training (ELDT) Certificate – Registered ELDT Provider under FMCSA regulations.
- Hazardous Materials Endorsement (HME) - Transportation Security Administration.
- Passenger Endorsement (P) - Arkansas Department of Motor Vehicles.
- Air Brake Endorsement - Arkansas Department of Motor Vehicles.
- School Bus Endorsement (S) - Arkansas Department of Motor Vehicles.
Timeline
Professional School Bus Operator
KIPP Delta Public Schools
01.2022 - 09.2023
Professional School Bus Operator
Armorel Public School District
01.2022 - 05.2023
Assistant Manager
Dollar General
06.2021 - 01.2024
Professional School Bus Driver
Jonesboro Public Schools Transportation Department
06.2021 - 11.2021
Substitute Teacher, K-12
ESS
01.2020 - 11.2022
Customer Service Representative
Pizza Hut
01.2020 - 06.2021
Crew/Team Member
Sonic
01.2019 - 06.2021
Professional Bus Operator
LaShawn's Transportation
01.2018 - Current
Some College (No Degree) -
Arkansas Connections Academy
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