Summary
Work History
Education
Skills
Timeline
Generic

LaShawn James

Albany,United States

Summary

Proven Retail Sales Manager at Catherine's Plus Sizes, adept in driving significant revenue growth through strategic sales planning and exceptional customer engagement. Expert in visual merchandising and team leadership, I've successfully trained associates to exceed sales targets by 20%, enhancing brand awareness and customer loyalty through innovative marketing strategies and effective staff development.

Work History

Retail Sales Manager

Catherine's Plus Sizes
Albany, GA
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.

Education

Albany Technical Institute - Dental Assisting

Westover High School
Albany, GA
09.1993

Skills

  • Customer Service
  • Retail Operations
  • Sales expertise
  • Driven Work Ethic
  • Management
  • Customer Engagement
  • Decision-Making
  • Cash Handling
  • Store Opening and Closing
  • Critical Thinking
  • Team Supervision
  • Delegating Work
  • Upselling strategies
  • Training and mentoring
  • Sales Team Leadership
  • Inventory Management
  • Sales Forecasting
  • Strategic Planning
  • Product Merchandising
  • Marketing Strategies
  • Visual Merchandising
  • Promotions and specials
  • Staff Development
  • Staff Scheduling
  • Sales Strategy Implementation
  • Cross-selling techniques
  • Coaching and Mentoring
  • Display Maintenance
  • Revenue Growth
  • Brand Awareness
  • Staff Oversight
  • Product Demonstrations
  • Scheduling Employees
  • Sales Coaching
  • Employee Performance Management
  • Promotional planning
  • Productivity maximization
  • Shrink Reduction
  • Time Management
  • Sales strategy development
  • Staff Training and Development
  • Sales Tracking
  • Customer Complaint Resolution
  • Rapport and relationship building
  • Closing Techniques
  • Employee Retention
  • Goal Setting and Achievement
  • Sales Projections
  • Client Base Retention
  • Operating Procedures and Policies
  • Brand Marketing
  • Operations Management
  • Performance Evaluations
  • Promotional sales events
  • Team Recruiting and Onboarding
  • Sales Program Coordination

Timeline

Retail Sales Manager

Catherine's Plus Sizes

Albany Technical Institute - Dental Assisting

Westover High School
LaShawn James