Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaShawn Luke

Lisle,IL

Summary

Proven track record of enhancing customer satisfaction and workplace efficiency, notably at Star Line Freight Solutions. Skilled in forklift operation and customer service, I consistently prioritize safety and detail-oriented practices. Achieved a high rate of on-time deliveries and inventory accuracy, demonstrating reliable and responsible work ethic with strong communication abilities.

Overview

11
11
years of professional experience

Work History

Truck Driver

Star Line Freight Solutions
02.2024 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.

Sanitation Worker

Heartside Food Solutions
11.2023 - 02.2024
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
  • Collected, sorted, and disposed of garbage and recycling from production work areas.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
  • Maintained detailed records of all sanitation activities for billing and tracking purposes
  • Streamlined cleaning processes through the efficient use of equipment such as pressure washers, vacuum trucks, and brooms.
  • Prepared cleaning solutions and equipment in accordance with health and safety standards.
  • Upheld strict cleanliness standards by closely adhering to company policies, municipal codes, and industry regulations regarding sanitation practices.

Load Docker Associate

Lanter Distribution
12.2016 - 05.2018
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.

Forklift Operator

Sweet Specialty Solutions
07.2015 - 11.2016
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.

Forklift Operator/Packer

Illinois Tool Works Inc
05.2015 - 07.2015
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.

Freight Handler/Cashier

Home Depot
04.2014 - 07.2015
  • Loaded and unloaded trucks.
  • Inspected freight for any damage or faults prior to loading.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
  • Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
  • Packed items to meet shipping requirements.
  • Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
  • Achieved rapid turnaround times for inbound shipments through swift unloading, sorting, and storage procedures.
  • Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Produce Clerk, Backroom

Walmart
11.2013 - 03.2014
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
  • Kept tidy and organized area to comply with cleanliness standards.

Barber Apprentice

Larry’s Barber College
05.2019 - Current
  • Contributed to increased customer retention by delivering consistent, high-quality services during each appointment.
  • Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
  • Enhanced customer satisfaction by providing precise and stylish haircuts tailored to individual preferences.
  • Utilized conflict resolution strategies when dealing with dissatisfied customers or miscommunications between team members.
  • Strengthened time management skills by efficiently scheduling appointments while accommodating walk-ins when possible.
  • Supported marketing efforts for the barber shop through social media engagement and word-of-mouth referrals from satisfied clients.
  • Aided in inventory management, ensuring adequate stock of essential supplies for seamless daily operations.
  • Participated in ongoing professional development training to stay current on industry trends and best practices.
  • Collaborated with senior barbers to learn advanced techniques, refining skills and improving overall craftsmanship.
  • Upheld a high level of professionalism by adhering to the dress code, punctuality expectations, and code of conduct within the barber shop.

Education

Barbering

Larry’s Barber College
Joliet, IL

Diploma - General Studies

Streamwood High School
Streamwood, IL
06.2013

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Workplace Safety
  • Cash Handling
  • Decision-Making
  • Courteous and Professional
  • Forklift Operation
  • Strong Communication and Interpersonal Skills
  • Reliable and Responsible
  • Inventory and Stocking
  • Ability to Lift 40 pounds
  • Barber edge cutting

Timeline

Truck Driver

Star Line Freight Solutions
02.2024 - Current

Sanitation Worker

Heartside Food Solutions
11.2023 - 02.2024

Barber Apprentice

Larry’s Barber College
05.2019 - Current

Load Docker Associate

Lanter Distribution
12.2016 - 05.2018

Forklift Operator

Sweet Specialty Solutions
07.2015 - 11.2016

Forklift Operator/Packer

Illinois Tool Works Inc
05.2015 - 07.2015

Freight Handler/Cashier

Home Depot
04.2014 - 07.2015

Produce Clerk, Backroom

Walmart
11.2013 - 03.2014

Barbering

Larry’s Barber College

Diploma - General Studies

Streamwood High School

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LaShawn Luke