Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

La Shawn Monigan-Williams

Stockton,CA

Summary

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Self Employed Mobile Bartender
Stockton, CA
08.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Attended regular training sessions to stay updated on new products or trends.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Billing Specialist

Norcal Ambulance
Livermore, CA
03.2020 - 11.2021
  • Reviewed medical records to ensure accuracy of billing information and patient data.
  • Verified insurance coverage and identified third-party payers for billing purposes.
  • Performed data entry into accounting software programs such as QuickBooks.
  • Provided support to other departments within the organization as needed.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.

Bartender Server

Sutherland Distilling
Livermore, CA
08.2019 - 03.2020
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Cleansed glasses with sanitizing solution after each use.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Security Officer

Allied Universal Security Services
San Francisco, CA
10.2017 - 09.2019
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.
  • Provided escorts for visitors as needed throughout the facility.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Operated communication systems between officers stationed throughout the facility.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.

Caregiver

Ruetlinger for Jewish living Seniors
Tracy, CA
09.2015 - 01.2017
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.

Education

Mount Diablo High
Concord, CA

Skills

  • Health codes compliance
  • Basic accounting
  • Food Service
  • Menu Memorization
  • Food Running
  • Suggestive Selling
  • HIPAA Compliance
  • Patient Communication
  • Universal Precautions
  • Blood collection
  • Venipuncture
  • Quality Control
  • Specimen handling
  • Medical terminology knowledge
  • Sanitation and sterilization
  • Meal Preparation
  • Patient Companionship
  • Mobility Assistance
  • Insurance Verification
  • Medical billing and collections
  • Medical transport billing
  • Medical Coding
  • Multitasking
  • First Aid/CPR
  • Butterfly Venipuncture
  • PPE use
  • Recordkeeping

Certification

  • Server Certificate 07/10/2023
  • CPR/First Aid 09/24/2024

Timeline

Bartender

Self Employed Mobile Bartender
08.2023 - Current

Billing Specialist

Norcal Ambulance
03.2020 - 11.2021

Bartender Server

Sutherland Distilling
08.2019 - 03.2020

Security Officer

Allied Universal Security Services
10.2017 - 09.2019

Caregiver

Ruetlinger for Jewish living Seniors
09.2015 - 01.2017
  • Server Certificate 07/10/2023
  • CPR/First Aid 09/24/2024

Mount Diablo High
La Shawn Monigan-Williams