LaShawn Stevenson
New Orleans,LA
Summary
Dynamic Kitchen Supervisor dedicated to enhancing customer experiences through exceptional food and service. Skilled in training and motivating teams to elevate performance and ensure strict adherence to food safety standards.
Overview
1
1
Language
10
10
years of professional experience
Work History
Food Service Worker Full time 40hours
Department of Veterans Affairs
New Orleans, Louisiana
07.2022 - Current
- Prepared and served meals to veterans in a timely manner.
- Maintained cleanliness of dining areas and kitchen equipment.
- Assisted with inventory management and stock rotation of food supplies.
- Supported dietary restrictions by providing appropriate meal options.
- Engaged with veterans to enhance their dining experience and satisfaction.
- Trained new staff on food service protocols and procedures.
- Served meals to customers in a friendly and courteous manner.
- Followed safety and sanitation guidelines to ensure food safety compliance.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
- Cleaned kitchen areas, equipment and utensils.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Greeted customers upon arrival in the dining area.
- Maintained professional demeanor during interactions with customers and co-workers.
- Assisted in the preparation of food items according to recipes and instructions.
- Received food orders from individuals and explained offerings.
Unarmed Security Officer Part-time 25hours
Edifice Protection Group
New Orleans, Louisiana
06.2024 - 01.2025
- Monitored premises for suspicious activity and ensured safety protocols.
- Collaborated with local law enforcement during emergencies and investigations.
- Documented daily activities and irregularities in incident reports.
- Observed individuals on foot or in vehicles entering the facility to determine their purpose of visit.
- Monitored CCTV surveillance system footage for suspicious activities.
- Maintained logs of all security related incidents and wrote detailed reports for management review.
- Inspected equipment such as fire extinguishers, alarm systems, sprinkler systems, cameras, and locks to ensure proper functioning.
- Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
- Provided customer service assistance in resolving conflicts or disputes.
- Investigated reported incidents to protect company assets.
- Inspected buildings periodically for signs of intrusion or damage.
Food Service Worker full-time 40hours
Oschner Hospital
New Orleans, Louisiana
10.2020 - 08.2022
- Followed food safety procedures to uphold health standards.
- Communicated effectively with team members to ensure efficient service delivery.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Organized take-out orders for customers who requested them.
- Processed customer transactions promptly and accurately at busy food service locations.
- Managed cash register operations, ensuring balanced cash drawers at shift end.
Steward Supervisor Full-time 40 hours
hyatt regency
New Orleans, Louisiana
01.2017 - 03.2019
- Supervised daily operations of stewarding team in high-volume environment.
- Trained staff on proper cleaning techniques and equipment usage.
- Facilitated communication between kitchen staff and stewarding team for smooth operations.
- Delivered food orders promptly to ensure guest satisfaction.
- Assisted servers by communicating order status and special requests.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Checked all dishes before delivering them to ensure quality standards were met.
- Assisted servers in setting up tables for guests.
- Greeted and welcomed customers as they arrived at the restaurant.
- Trained new team members on food running procedures and best practices.
- Ensured adherence to health and safety standards throughout service shifts.
- Delivered food to guests in a timely manner while following safety protocols.
Education
High School Diploma -
Walter L Cohen High School
New Orleans, LA05-2011
Some College -
Delgado Community College
New Orleans, LASkills
- Teardowns experience
- Opening and closing procedures
- Food safety knowledge
- Serving expertise
- Preparation oversight
- Organizational skills
- Supervision abilities
- First aid and CPR
- Team management
- Relationship development
- Process improvement
Languages
English
Professional
Accomplishments
- Employee of the month
- Hudson Thomas program
- Supervisor Seminar Program
- Black shirt award
Timeline
Unarmed Security Officer Part-time 25hours
Edifice Protection Group
06.2024 - 01.2025
Food Service Worker Full time 40hours
Department of Veterans Affairs
07.2022 - Current
Food Service Worker full-time 40hours
Oschner Hospital
10.2020 - 08.2022
Steward Supervisor Full-time 40 hours
hyatt regency
01.2017 - 03.2019
High School Diploma -
Walter L Cohen High School
Some College -
Delgado Community College