Lashawna Singletary
Bronx,NY
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
13
13
years of professional experience
Work History
Security Specialist
Securitas Security Services USA
05.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Evaluated new technologies continuously to stay current on emerging trends in the industry, ensuring a proactive approach to potential challenges within the field of security management.
- Performed guard duties by making judgment decisions within proper policy and procedures.
Assistant Manager
Candytopia
08.2022 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Security Supervisor
Winfield Security
01.2017 - 05.2021
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
Inventory Supervisor
RGIS Inventory Services
11.2011 - 06.2016
- Supervised Number inventory control personnel to support correct goods management and achievement of performance goals.
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices.
- Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.
Education
Advanced Diploma -
Denbigh High Scool
Newport News, VABachelor Of Business - Music Business
Full Sail University
Winter Park, FLSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
- Staff supervision
Timeline
Assistant Manager
Candytopia
08.2022 - 08.2023
Security Specialist
Securitas Security Services USA
05.2021 - Current
Security Supervisor
Winfield Security
01.2017 - 05.2021
Inventory Supervisor
RGIS Inventory Services
11.2011 - 06.2016
Advanced Diploma -
Denbigh High Scool
Bachelor Of Business - Music Business
Full Sail University
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