Lashawnda Dennis
Las Vegas
Summary
Dedicated billing and accounting professional with over 10 years of experience in high-volume invoice processing, account setup, and financial research. Proven track record of maintaining 99.8% billing accuracy and resolving complex discrepancies through meticulous investigation and clear cross-functional communication. Expert in leveraging Excel for variance reporting and aging analysis to support management and improve collection outcomes.
Overview
13
13
years of professional experience
Work History
Leasing Specialist
American Homes 4 Rent
Las Vegas
02.2023 - Current
- Audits and verifies monthly billing for a high-volume residential portfolio, maintaining a 99.5% accuracy rate across all rent, utility, and fee assessments.
- Resolved over $20,000 in monthly billing discrepancies by meticulously reconciling lease terms and fee structures against internal system records.
- Optimized financial workflows by utilizing Excel to track account statuses and past-due balances, identifying and correcting variance trends before they impacted monthly reporting.
- Supports senior leadership by preparing executive-level summaries of escalated billing issues, including root-cause analysis and recommended financial resolutions.
Community Manager
Peak Living
Las Vegas
08.2020 - 08.2022
- Directed monthly rent billing and fee assessments for a residential community, ensuring charges strictly matched lease agreements.
- Corrected accounting errors by researching discrepancies and working closely with residents, vendors, and internal accounting teams.
- Authored monthly financial and occupancy reports in Excel, providing management with detailed variance explanations for out-of-line items.
- Automated account setup for new residents, transfers, and renewals to ensure system data perfectly aligned with signed documentation.
Assistant Property Manager
Nevada HAND
Las Vegas
11.2019 - 08.2020
- Oversaw payment processing in an affordable housing environment with a strict focus on compliance and documentation.
- Reduced delinquency by monitoring resident accounts, identifying past-due balances, and establishing structured payment plans.
- Maintained meticulous billing records (paper and electronic) that contributed to successful audits and internal management reviews.
Property Manager
Global Property Management
Las Vegas
08.2015 - 11.2019
- Managed full-cycle billing for a 160-unit portfolio, maintaining a 99.8% accuracy rate across all rent, late fees, and assessments.
- Strengthened cash flow by utilizing Excel to track collections and aging, providing summary insights that reduced delinquency.
- Resolved vendor billing disputes by verifying coding and amounts against approvals and payment histories to bring issues to timely resolution.
Accounting Assistant
Stallion
Las Vegas
03.2013 - 08.2015
- Processed high-volume accounts payable, matching documentation and verifying amounts for accurate data entry.
- Balanced financial records by performing detailed account reconciliations and investigating differences between system totals and physical records.
- Utilized Excel for data entry and calculations, including formulas for totals, percentages, and variance checks.
Education
Business/Accounting and Real Estate
College of Southern Nevada
Skills
- Financial Operations
- Monthly Billing & Invoicing
- Payment Posting
- Account Reconciliation
- Audit & Compliance
- Discrepancy Investigation
- Variance Reporting
- Audit Trail Documentation
- Client Relations
- Dispute Resolution
- Professional Written Communication
- Escalation Support
- Technical
- Intermediate Excel
- Pivot Tables
- VLOOKUPs
- Filtering
- Property Management Systems
Timeline
Leasing Specialist
American Homes 4 Rent
02.2023 - Current
Community Manager
Peak Living
08.2020 - 08.2022
Assistant Property Manager
Nevada HAND
11.2019 - 08.2020
Property Manager
Global Property Management
08.2015 - 11.2019
Accounting Assistant
Stallion
03.2013 - 08.2015
Business/Accounting and Real Estate
College of Southern Nevada