Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaShawnda McDaniels

Covington,GA

Summary

To obtain a career minded position where professional experience, education and abilities would be an advangtage to the growth and development of myself and my employer. I’m highly motivated, compassionate, and have a genuine desire to provide customers with the appropriate information and knowledge to get the most out of their technology. Timely, personable, and attentive individual who can identify and focus on specific needs for expert gamers and beginners.

Overview

13
13
years of professional experience

Work History

Shift Lead

Walgreens
Decatur, GA
03.2022 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Tracked receipts, employee hours and inventory movements.
  • Completed Timeframe performance valuations to identify weakness and develop improvement strategies.
  • Conducted Timeframe inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Maintained Number% injury rate during Number months of operation through advanced safety techniques.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Regulated pricing, inventory count and supply during shift hours.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

McDaniels , Customer Service Manager

LaShawnda, Walmart
Atlanta, GA
02.2015 - Current
  • Operated cash register using cash, checks , and credit card payments with at a 100% accuracy
  • Stock and replenish merchandise
  • Provide training , supervise ,and mentor staff
  • Handle communication with customers through phone call, letters , emails and one one interviews
  • Offer resolution to problems
  • Handle concerns about pricing of products
  • Handle money service such as Money gram ,cashing checks, Bill pay
  • Delegating task to cashiers ,maintenance and sells floor associates

Inventory Specialist

Walgreens
Decatur, GA
06.2021 - 03.2022
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Recorded adjustments, pallet audits and tracked discrepancies.
  • Managed inventory team to achieve optimal productivity and inventory control.

Sales Associate

RadioShack
Chicago, IL
08.2014 - 07.2015
  • Processed cash and bank card payments
  • Explained the benefits and uses of products
  • Maintained the cleanliness of work areas
  • Selling warranty plans and additional products
  • Promoting company products

Cashier

Save-A-Lot
Chicago, IL
07.2013 - 08.2014
  • Operated cash register by processing cash, checks and credit card transactions with 100% accuracy
  • Stocked and replenished merchandise according to store merchandising layout
  • Cleaned and organized including check out desk and displays
  • Priced merchandise stocked shelves and helped with inventory
  • Alert customers of upcoming sales events and promotions .

Cashier

Wal-Mart
Chicago, IL
06.2006 - 09.2007
  • I was responsible for talking to the customers, responding to the questions and giving assistance while processing transactions
  • I upheld the tone on the register area by removing unpurchased merchandise and restocking it in the appropriate area.t
  • Cleaned and maintained store areas
  • Handled and settled issues pertaining to product pricing and UPC codes.

Volunteer Assistant

Corliss High School
Chicago, IL
01.2005 - 01.2006
  • Clerical duties in program office
  • Assisted teachers
  • Manager for boys track team and volleyball team
  • Senior Senate representative- assisted with senior activities.

Education

DIPLOMA - undefined

CORLISS HIGH SCHOOL
2006

undefined

LINCOLN COLLEGE

Skills

  • Skills Summary
  • Resourceful
  • Critical Thinker
  • Customer Service
  • Self-Motivated
  • Problem solver
  • Adaptability to Work Under Pressure
  • Technology Savy
  • Timely
  • Organized
  • Self Sufficent and Proactive
  • Decision Making
  • Ability to Train Others
  • Reliable
  • Front Desk (10Years)
  • Customer Service (10Years)

Timeline

Shift Lead

Walgreens
03.2022 - Current

Inventory Specialist

Walgreens
06.2021 - 03.2022

McDaniels , Customer Service Manager

LaShawnda, Walmart
02.2015 - Current

Sales Associate

RadioShack
08.2014 - 07.2015

Cashier

Save-A-Lot
07.2013 - 08.2014

Cashier

Wal-Mart
06.2006 - 09.2007

Volunteer Assistant

Corliss High School
01.2005 - 01.2006

DIPLOMA - undefined

CORLISS HIGH SCHOOL

undefined

LINCOLN COLLEGE

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LaShawnda McDaniels