Lashaye Goede
Greenville,AL
Summary
Dynamic Patient Service Representative with expertise in customer service, appointment scheduling, and billing management. Committed to enhancing patient experiences through effective communication and organization.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
IKEA
06.2023 - 05.2026
- Assisted customers with product selection and delivered relevant service information to meet needs.
- Managed appointment scheduling to optimize patient visit flow.
- Addressed billing inquiries and processed payments, contributing to positive customer experiences.
- Maintained a clean, organized reception area to promote professionalism.
- Ensured all necessary paperwork was completed prior to patient visits.
- Executed administrative tasks, including filing and photocopying, to support efficient office operations. such as filing, faxing, photocopying.
Patient Service Representative
AEG Vision
04.2020 - 04.2023
- Assisted customers in product selection and provided detailed information on services.
- Managed appointment scheduling and coordinated patient visits for optimal service flow.
- Handled billing inquiries and processed payments efficiently to ensure customer satisfaction.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
Education
High School Diploma -
Greenville High School
05-2008
Skills
- Customer service
- Appointment scheduling
- Billing management
- Patient registration
- Office administration
- Customer relationship management
Timeline
Patient Service Representative
IKEA
06.2023 - 05.2026
Patient Service Representative
AEG Vision
04.2020 - 04.2023
High School Diploma -
Greenville High School