Summary
Overview
Work History
Education
Skills
Education Training Certifications
Capabilities Overview
Timeline
Generic

Lashayna Davis

Pottstown,PA

Summary

Compassionate Patient Care Technician known for maintaining high productivity and efficiently completing tasks. Possess specialized skills in patient monitoring, vital signs measurement, and dialysis treatment support, ensuring optimal patient care. Excel in communication, empathy, and adaptability, leveraging these soft skills to enhance patient comfort and trust while fostering positive healthcare environments.

Overview

12
12
years of professional experience

Work History

Patient Care Technician - CCHT

DaVita
West Chester, Pennsylvania
12.2023 - Current
  • Provided direct patient care in dialysis treatment settings.
  • Maintained cleanliness and organization of treatment areas.
  • Documented patient information accurately in electronic health records.
  • Collaborated with healthcare team to ensure comprehensive patient care.

Medical Receptionist

Stowe Medical Group
Pottstown, PA
08.2022 - 11.2023
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.

Home Caregiver

VISITING ANGELS
Pottstown, PA
02.2021 - 06.2022
  • Contributed care to individuals with daily tasks and activities to assist in more independent lives.
  • Aided in home management and care planning, home maintenance and basic housekeeping.
  • Monitored, scheduled and transported clients to and from medical appointments.
  • Provided personal care with hygiene and prepared meals making certain to abide by meal care plans.

Accommodations Coordinator

INTEGRITY STAFFING SOLUTIONS
Philadelphia, PA
04.2019 - 03.2020
  • Implemented, monitored and closed transitional duty assignments.
  • Managed work related and non-work-related cases, and processed them accordingly while also maintaining communication with the injured associates to ensure compliance.
  • Advocated for associates and provided assistance with troubleshooting barriers.

Switchboard Operator

BAYHEALTH MEDICAL CENTER
Dover, DE
10.2017 - 03.2019
  • Provided professional handling of all incoming calls for Bayhealth hospitals and the Bayhealth Physician Answering Service.
  • Delivered excellent customer service skills in a fast-paced environment with the ability to utilize computer automation to provide service.
  • Demonstrated understanding and proficiency in EPIC software.

Home Service Worker

ANN'S CHOICE RETIREMENT COMMUNITY
Warminster, PA
10.2014 - 01.2017
  • Provided patient and personal care to residents including assistance with bathing, dressing, oral care, meal preparation and feeding.
  • Monitored vital signs, assisted with maintaining healthy blood sugar levels.
  • Entertained, offered companionship, and read aloud to maintain mental health and alertness.
  • Adhered to safety guidelines, facility protocols, and regulations.

Academic Advising Office Assistant

PEIRCE COLLEGE
Philadelphia, PA
03.2014 - 06.2016
  • Maintained complex records and reports.
  • Operated the on-line administrative computer systems to perform processing and administrative functions that assist in monitoring a student's academic history.
  • Demonstrated understanding and proficiency in Microsoft Office and Outlook to perform daily duties.
  • Screened visitors and telephone calls, directing them to the appropriate person/department.
  • Maintained accurate, confidential student records while keeping an orderly filing system.

Education

Phlebotomy Technician & CMAA Program - Phlebotomy Technician curriculum, Medical Office Administrative Procedures, Medical Terminology, and Medisoft Practice Management Software

FULL CIRCLE COMPUTING
Exton, PA
08-2022

High School Diploma -

CHESTER HIGH SCHOOL
Chester, PA
01-2013

Some College (No Degree) - Hemodialysis

Nephrology Nursing Certification Commission
King Of Prussia, PA

Skills

  • Phlebotomy
  • Medical Administrative Assistance
  • Venipuncture
  • Capillary Sticks
  • Problem Solving
  • Written Communication
  • Verbal Communication
  • Time Management
  • Organizational Skills
  • Microsoft Word
  • EPIC Software
  • Excel
  • Database Applications
  • Typing Speed 55 WPM
  • Medisoft
  • Collaboration
  • Critical Thinking
  • Adaptability
  • Record Keeping
  • Customer Service
  • Medical Office Procedures
  • Patient Documentation
  • Scheduling
  • Medical Terminology
  • HIPAA Compliance
  • Vital Signs

Education Training Certifications

  • Full Circle Computing, Exton, PA, 05/01/22, 08/01/22, Phlebotomy Technician & CMAA Program, Comprehensive training in Phlebotomy Technician curriculum, Medical Office Administrative Procedures, Medical Terminology, and Medisoft Practice Management Software.
  • National Healthcareer Association (NHA), Certified Phlebotomy Technician (CPT), 08/01/22
  • National Healthcareer Association (NHA), Certified Medical Administrative Assistant (CMAA), 06/01/22
  • Chester High School, Chester, PA, 01/01/13, High School Diploma

Capabilities Overview

  • Certified Phlebotomist and Certified Medical Administrative Assistant recently trained in venipuncture, capillary sticks, and special collection procedures
  • Healthcare Professional with excellent problem solving and written/verbal communications skills
  • Organized and motivated Caregiver eager to apply time management and organizational skills in various environments
  • Computer literate with knowledge of Microsoft Word, EPIC Software, Excel and database applications with typing speed of 55 WPM; proficient in Medisoft
  • Proven ability to work effectively and collaborate with people of various ages and cultures
  • Quick learner who demonstrates good critical thinking skills and a friendly, positive attitude
  • Able to adapt the style of communication to meet the needs of the audience
  • Skilled in maintaining complex records and reports in any medical setting

Timeline

Patient Care Technician - CCHT

DaVita
12.2023 - Current

Medical Receptionist

Stowe Medical Group
08.2022 - 11.2023

Home Caregiver

VISITING ANGELS
02.2021 - 06.2022

Accommodations Coordinator

INTEGRITY STAFFING SOLUTIONS
04.2019 - 03.2020

Switchboard Operator

BAYHEALTH MEDICAL CENTER
10.2017 - 03.2019

Home Service Worker

ANN'S CHOICE RETIREMENT COMMUNITY
10.2014 - 01.2017

Academic Advising Office Assistant

PEIRCE COLLEGE
03.2014 - 06.2016

Phlebotomy Technician & CMAA Program - Phlebotomy Technician curriculum, Medical Office Administrative Procedures, Medical Terminology, and Medisoft Practice Management Software

FULL CIRCLE COMPUTING

High School Diploma -

CHESTER HIGH SCHOOL

Some College (No Degree) - Hemodialysis

Nephrology Nursing Certification Commission
Lashayna Davis