Summary
Overview
Work History
Education
Skills
Certifications and Interests
Leadership Experience
Timeline
Generic

Lashee Armstrong

Las Vegas,Nevada

Summary

Experienced professional with a strong background in planning and problem-solving. Proven ability to optimize resource utilization, enhancing operational scalability and profitability. Highly organized with effective relationship-building and leadership skills.

Overview

6
6
years of professional experience

Work History

Family Operations Coordinator

Private Executive Household
Las Vegas, NV
02.2024 - Current
  • Coordinated daily schedules and logistics for four children, improving household time efficiency by 40%
  • Developed and implemented streamlined activity and meal planning systems, reducing scheduling conflicts
  • Facilitated educational and enrichment activities aligned with developmental goals and behavioral consistency
  • Maintained confidential communication with external service providers and vendors
  • Oversaw household inventory, supplies, and safety protocols, improving organization and responsiveness

Client Experience Specialist

Chili's Grill & Bar
Irvine, CA
05.2022 - 12.2023
  • Delivered consistent high-quality service to 150+ guests per shift, increasing repeat clientele by 15%
  • Collaborated with team leads to improve food delivery time and accuracy during peak hours
  • Resolved customer concerns with empathy and efficiency, maintaining 90%+ satisfaction ratings
  • Promoted weekly specials using upselling strategies, contributing to a 10% increase in average ticket sales
  • Supported new team member onboarding, reinforcing brand standards and guest service protocols

Marketing & Customer Engagement Assistant

Paris Baguette
Irvine, CA
08.2019 - 03.2020
  • Supported in-store marketing campaigns and gathered customer feedback for analysis
  • Delivered efficient customer service aligned with brand messaging and visual presentation
  • Trained new hires on client interaction techniques and product knowledge
  • Assisted with promotional displays and social media content planning for local outreach
  • Improved customer retention through consistent service and personalized recommendations

Education

Bachlors of Science - Business Management

HOWAD UNIVERSITY
Washington, DC
05.2026

Associates of Science - Business Managment

ORANGE COAST COMMUNITY COLLEGE
Orange County, CA
06.2024

High School Diploma -

Woodbridge Highschool
Irvine, CA
05.2021

Skills

  • Microsoft Word, Excel, and PowerPoint
  • Canva proficiency
  • Video marketing tools
  • Marketing strategy development
  • Customer engagement
  • Event coordination
  • Team leadership
  • Written and verbal communication
  • Time management
  • Problem-solving skills
  • Financial management tools knowledge
  • Spreadsheet budgeting expertise

Certifications and Interests

Certified in First Aid, CPR/AED, OSHA, and SERVSafe, Licensed Nail Technician - California State Board, Valid California Driver's License, English, Fluent, Spanish, Conversational - basic speaking and comprehension, Beauty and wellness entrepreneurship, Content creation and aesthetic branding, Personal development and mentorship, Traveling, fashion styling, and creative writing

Leadership Experience

Volunteered with Alternative Spring Break at Howard University in Charleston, SC, supporting local communities through service and justice initiatives. Served as a teaching assistant in underserved schools to provide academic enrichment, and helped coordinate food drives and shelter support by preparing meals and organizing donations. At Orange Coast College, served as Treasurer of the Business Club, managing budgeting and event funding, participated in the Leadership & Mentorship Program, and volunteered with the Coast Cares Initiative to provide tutoring, clothing drives, and resume workshops for underserved students.

Timeline

Family Operations Coordinator

Private Executive Household
02.2024 - Current

Client Experience Specialist

Chili's Grill & Bar
05.2022 - 12.2023

Marketing & Customer Engagement Assistant

Paris Baguette
08.2019 - 03.2020

Bachlors of Science - Business Management

HOWAD UNIVERSITY

Associates of Science - Business Managment

ORANGE COAST COMMUNITY COLLEGE

High School Diploma -

Woodbridge Highschool

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