Lasheena Puzie
Flushing
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
2018
2018
years of post-secondary education
Work History
DSP
Lifespire
Manhattan
09.2022 - 05.2025
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Maintained detailed records of services performed on clients.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Home Health Aide
People Care Holdings
Manhattan
07.2022 - 12.2023
- Engaged patients in recreational activities such as reading books or playing games.
- Transported clients to doctor appointments and social events.
- Provided emotional support and companionship to patients.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
Security Officer
Allied Universal Security Services
Manhattan
12.2018 - 01.2022
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Cleaner
Parks and Recreation Department
Flushing
10.2017 - 04.2018
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Emptied trash cans and replaced liners as needed.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Cleaner
Parks and Recreation Department
Brooklyn
06.2016 - 12.2016
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Transported trash bags to designated disposal areas.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Sales Associate
Macys Department Store
Valley Stream
10.2015 - 01.2016
- Processed transactions using a point-of-sale system.
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
Poll Worker
Department of Elections
Flushing
11.2011 - 11.2011
- Collected ballots from poll workers at closing time and prepared them for counting.
- Checked in new poll workers when additional personnel was needed during peak times such as lunch hours or early morning rush periods.
- Performed routine maintenance on voting equipment as necessary throughout the day.
Education
Department of Education
Manhattan, NYSkills
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Customer service
- Staff collaboration
Timeline
DSP
Lifespire
09.2022 - 05.2025
Home Health Aide
People Care Holdings
07.2022 - 12.2023
Security Officer
Allied Universal Security Services
12.2018 - 01.2022
Cleaner
Parks and Recreation Department
10.2017 - 04.2018
Cleaner
Parks and Recreation Department
06.2016 - 12.2016
Sales Associate
Macys Department Store
10.2015 - 01.2016
Poll Worker
Department of Elections
11.2011 - 11.2011
Department of Education