Lashelia Manning
New Haven,CT
Summary
Detail-oriented Emergency Care Technician with over 6 years of experience in fast-paced urgent care settings. Skilled in managing high-pressure situations, prioritizing tasks, and delivering accurate information. Strong communicator adept at collaborating within teams and effectively addressing urgent needs. Positioned to contribute emergency care expertise and maintain composure in critical roles.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Medical Assistant
Comprehensive Gynecology of CT
Hamden, Connecticut
10.2022 - Current
- Assisted physicians with patient assessments and clinical procedures.
- Supported physicians during patient examinations and procedures.
- Administered medications under physician supervision.
- Prepared patients for pre-operative procedures by providing clear instructions on post-operative care plans to enhance recovery.
- Maintained and updated patient records in electronic health record systems to ensure accurate information for care delivery.
- Scheduled patient visits and coordinated follow-up care.
- Arranged appointments and supported follow-up scheduling.
- Collected and processed lab specimens for testing to support timely diagnosis and treatment.
- Monitored inventory of medical supplies and placed orders as needed.
- Prepared exam rooms and maintained clean, organized workspaces.
- Communicated with pharmacies to verify and refill prescriptions. to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to patient population outcomes.
Medical Assistant/ Clinical/Receptionist Administrator
Stony Creek Urgent Care
Orange, Connecticut
02.2015 - 09.2022
- Assisted physicians with patient examinations and medical procedures.
- Educated patients on treatment plans and medication usage.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry tests, audiograms, and other diagnostic tests requested by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
- Changed dressings on wounds to promote healing and monitor infection risk. on wounds to prevent infection and check for healing.
- Provided administrative and customer service to enhance patient experience and streamline workflow.
- Answered multi-line phone system and directed callers to requested personnel and departments.
Emergency Room Patient Care Technician
Hospital of Saint Raphael
1450 Chapel Street, CT
04.2006 - 09.2012
- Provided direct patient care in a fast-paced emergency room environment.
- Assisted with procedures performed by physicians or nurses in the Emergency Room setting.
- Supported the implementation of safety protocols in emergency situations.
- Documented patient information accurately in electronic health record systems.
- Ensured cleanliness and organization of treatment areas and equipment to promote patient safety and comfort.
- Transported patients to various departments within the hospital.
- Provided emotional support to family members during times of distress or crisis situations.
Education
Associate of Applied Science - Nursing Science
Goodwin
East Hartford, CT09-2026
Skills
- Patient care
- Clinical documentation
- Health record management
- Clinical assistance
- Supply chain coordination
- Patient engagement
- Communication skills
Certification
- CPR
- CNA
- MA
Timeline
Medical Assistant
Comprehensive Gynecology of CT
10.2022 - Current
Medical Assistant/ Clinical/Receptionist Administrator
Stony Creek Urgent Care
02.2015 - 09.2022
Emergency Room Patient Care Technician
Hospital of Saint Raphael
04.2006 - 09.2012
Associate of Applied Science - Nursing Science
Goodwin