Open To Work
LaShina S. Chambers-Ulloa
Medical Management and Rehabilitation Services
Nottingham,MD
Work Preference
Desired Job Title
Case Manager - Support Planner Team Lead Community Health WorkerWorkforce Supervisor/ Eligibility InvestigatorSchool CounselorCtified /Certified Registered Medical Assistant
Work Type
Full TimePart TimeContract WorkGig WorkSeasonal Work
Location Preference
RemoteHybrid
Location:
Nottingham, MDBaltimore, MD
Open to relocation:
No
Minimum Desired Compensation
$65000/yr
Important To Me
Work-life balanceCompany CultureWork from home optionFlexible work hoursHealthcare benefitsPersonal development programsPaid time offPaid sick leave401k match
1
Language
1
Certification
20
Years of experience
Dynamic, results-driven professional with exceptional interpersonal communication and team-building abilities. Proven expertise in collaborating with clients from diverse socioeconomic backgrounds to identify individual needs and compile comprehensive personal histories and career profiles. Adept at fostering trust and confidence in clients facing challenging work environments and life transitions, while consistently maintaining the highest standards of confidentiality and integrity in handling sensitive information. Committed to delivering tailored solutions that empower clients to achieve their goals.
Work History
Case Manager - Support Planner
7 Years 2 Months- Coordinated patient care plans to ensure timely access to medical services
- Facilitated communication between healthcare providers, patients, and families for optimal outcomes.
- Provide crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Create and update personalized, person-centered support plans based on individual medical, psychological, and social needs.
Service Coordination: . - Conduct routine on-site client visits and regular telephonic follow-ups to evaluate health, safety, goals and progress
- Maintain accurate, timely case notes and billing records across electronic database systems.
- Manage assigned caseloads and conduct monthly case management and Support Planning Management (SPM) reviews to ensure ongoing service needs are addressed.
- Monitor client cases for changes, pending needs, service concerns, medical events, and required follow-up using case management systems and available health information.
- Monitor required signatures, documentation updates, and pending case requirements to support timely processing and submission of service plans.
- Identify and address potential gaps in services, medical follow-up, housing, and other support needs through coordination with appropriate providers and community resources.
Team Lead Community Health Worker
1 Year- Perform intake for patients referred to transitional care at St. Joseph’s Medical Center in order to provide social, healthcare and holistic support for future care.
- Serve as an educator to clients and their families to build skills for independence.
- Researched and linked clients to essential resources including health insurance, food, shelter, financial assistance, legal aid, job placement, and educational services.
- Conduct outreach and coordinating with organizations and business that aid to the benefit of health and human needs..
- Monitored client progress by developing individual care plans, establishing goals, implementing positive interventions, and facilitating understanding of health conditions.
- Review data and give feedback in areas in need of modification or improvement.
- Connect refugees and immigrants to resources such as St. Claire’s, Healthcare for the Homeless, information regarding citizenship status and updates through USCIS.
- Managed cases for Spanish-speaking clients seeking social and health services.
Workforce Supervisor/ Eligibility Investigator
2 Years 2 Months- Conduct pre-employment screenings by preforming fingerprints, physicals, employment histories.
- Monitor compliance with Program Policies and Procedures.
- Mentored junior staff, fostering a collaborative environment for skill development.
- Reviewed timesheets for anomalies and worked with supervisors to correct issues. Distributed checks and pay stubs on weekly basis.
School Counselor
1 Year 9 Months- Mentor and coach for skill building, gain self-confidence and creating positive outlooks for the future.
- Aid in establishing good habits and consistency through monitored progress sheets.
- Conduct group and individual sessions for motivational and therapeutic stability.
- Developed a safe and supportive school environment by promoting positive behavior and addressing issues such as bullying and harassment.
- Implemented data-driven strategies to identify areas of need within the school population, leading to targeted interventions and support services.
Ctified /Certified Registered Medical Assistant
6 Years- Assisted in clinical procedures and specialty care for pediatric patients. Established in pediatrics, internal medicine and specialty.
- Perform clinical and administrative duties in accordance with the HIPAA and OSHA laws and Regulations.
- Managed referrals for healthcare services and social support programs.
- Performed immigration well exams and citizenship purpose
Education
B.A. - Communication
A.A. - Social Science
Certificate - Medical Assistant
Skills
Workforce Supervisor
Eligibility Investigator
Counselor
Allied Health Specialist
Community Health Worker
Outreach Advocate
Conflict resolution
Coaching and mentoring
Schedule management
Complaint resolution
Regulatory compliance
Relationship building
Excellent communication
SOP adherence
Accomplishments
- Supervised team of 10 staff members
- Bilingual Spanish
Certification
- CPR- AED-First Aid Certified
- Certified Medical Assistant
- Community Health Worker Certificate
- HIPPA & OSHA bloodbourne pathogens
Languages
Spanish
Full Professional
Timeline
Case Manager - Support Planner
Medical Management and Rehabilitation Services
06.2019 - CurrentRead More
Team Lead Community Health Worker
University of Maryland St. Joseph Medical Center
01.2017 - 01.2018Read More
School Counselor
Seed School of Maryland
09.2014 - 06.2016Read More
Workforce Supervisor/ Eligibility Investigator
YouthWorks Baltimore Summer Jobs
06.2014 - 08.2016Read More
Ctified /Certified Registered Medical Assistant
Johns Hopkins Community Physicians
01.2007 - 01.2013Read More
Medix School
Certificate from Medical Assistant
Read More
CCBC Essex
A.A. from Social Science
Read More
Towson University
B.A. from Communication
Read More
Additional Skills
- Diverse working with homeless, transitional families, disability, refuges, and low-income families.
- Mental health competency and field training completed at Prologue Inc. as Outreach /Case Manager 2017.
- Skilled in data entry and utilizing software such as Microsoft Word, Outlook, SharePoint 365, iSolve, Paylocity, CRM, EPIC, PowerPoint, Excel, FOXIT, Adobe, (EMR) Electronic Medical Records systems, LTSS, and EVS for eligibility verification.
- Translation experience written and verbal Spanish through advance college courses, travel and employment engagement.
CPR child/ peds and Adults
2026-2027