Lashodd Pope-Simmons
Red Lobster
Chesapeake,VA
7
years of professional experience
Accomplished professional with a proven track record at Red Lobster, excelling in customer service and problem-solving. Enhanced workflow efficiency by coordinating order accuracy and minimizing delays. Skilled in efficient pacing and heavy lifting, consistently achieving high guest satisfaction. Recognized for flexibility and issue resolution, contributing to a 20% improvement in service speed.
Work History
Foundation Dish Runner
2 Months- Delivered food and beverages promptly to tables, ensuring guest satisfaction and efficient service.
- Assisted kitchen staff in expediting orders during peak hours, enhancing workflow efficiency.
- Communicated effectively with servers to coordinate order accuracy and minimize delays.
- Maintained cleanliness of dining area, adhering to health and safety standards for customer comfort.
Bagger
5 Years 5 Months- Ensured efficient bagging operations to enhance customer satisfaction and reduce wait times.
- Collaborated with team members to maintain organized workstations and streamline bagging processes.
- Trained new staff on proper bagging techniques and customer service standards.
- Monitored inventory levels of bags and supplies, initiating restock requests as needed.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Bagged customer purchases while paying mind to industry best practices.
Education
High School Diploma
Skills
Customer service
Efficient pacing
Heavy lifting
Administrative tasks
General maintenance
Flexibility improvement
Strength training
Problem-solving
Issue resolution
Timeline
Foundation Dish Runner
Red Lobster
06.2026 - CurrentRead More
Bagger
Harris Teeter
09.2019 - 02.2025Read More
Oscar Smith
High School Diploma
Read More